Rental Customer Service Team Lead β€” Growth & Coaching in Leicester

Rental Customer Service Team Lead β€” Growth & Coaching in Leicester

Leicester Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and coach a dynamic team in rental customer service operations.
  • Company: Join Toyota Material Handling Europe, a leader in innovative solutions.
  • Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
  • Other info: Be part of a culture focused on continuous improvement and collaboration.
  • Why this job: Make a real impact by driving growth and enhancing customer experiences.
  • Qualifications: Experience in customer service and team leadership is essential.

The predicted salary is between 29700 - 36300 Β£ per year.

Toyota Material Handling Europe is seeking a Rental Customer Service Team Leader to guide our Short Term Rental operations in the UK.

You will manage and coach a high-performing team, ensure accurate order processing, invoicing and financial controls, and collaborate with fleet planning to maximise utilisation.

The role focuses on customer-first service, KPI delivery and driving growth in rental opportunities, with a culture of continuous improvement and strong stakeholder engagement.

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Rental Customer Service Team Lead β€” Growth & Coaching in Leicester employer: Toyota Material Handling Europe

Toyota Material Handling Europe in Bristol is an exceptional employer, offering a unique apprenticeship programme that blends practical experience with academic learning. With a strong focus on employee development, you will have the opportunity to gain industry-recognised qualifications while working alongside skilled engineers in a supportive and collaborative environment. The company fosters a culture of growth and innovation, making it an ideal place for those passionate about mechanics and engineering to thrive.

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Contact Details:

Toyota Material Handling Europe Recruitment Team

We think you need these skills to ace Rental Customer Service Team Lead β€” Growth & Coaching in Leicester

Team Leadership
Coaching Skills
Customer Service Orientation
Order Processing
Invoicing
Financial Controls
KPI Management