At a Glance
- Tasks: Lead a dynamic team to drive long-term rental sales and enhance customer service.
- Company: Join Toyota, the world’s leading materials handling equipment manufacturer.
- Benefits: Enjoy competitive salary, company vehicle, pension, and health perks.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Previous leadership experience and strong interpersonal skills are essential.
- Other info: Opportunities for career progression and industry-leading training await you.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a Long-Term Rental Support Manager to drive long term rental sales growth and profitability in line with agreed Profit Plan, Mid Term Plan and Strategic Targets.
About The Role
On a day-to-day basis this is what you would be doing:
- Provide direction and leadership for team leaders/members ensuring they are fully aligned with the company strategy and deliver high performance using the Agile leadership concept.
- Ensure delivery of the highest standards of customer service in all areas of responsibility according to the Customer First strategy.
- Take full responsibility for financial results, interpretation thereof and active development of measures for improvement through fleet life cycle management.
- Develop and implement new initiatives and work closely with other stakeholders in the business to maximise growth opportunities.
Here is a quick tick list of skills we are looking for:
- Strong core leadership behaviours: Empathy and care, positive thinking, honesty and integrity, desire to learn, aligned values and customer first approach.
- Leadership potential to lead, develop and motivate their team.
- Good interpersonal skills including communication and relationship building.
- Good self-management skills including organisation and planning and self-motivation.
- Competent in Microsoft Office packages.
- Previous leadership experience.
- Strong problem resolution skills.
- Good negotiation skills.
- Strong attention to detail.
What we offer:
- Competitive salary
- Attractive company pension
- Company vehicle
- Fuel card
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Long Term Rental Support Manager in Leicester employer: Toyota Material Handling Europe
Contact Detail:
Toyota Material Handling Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Long Term Rental Support Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Long Term Rental Support Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Customer First strategy and think about how your leadership style aligns with their values. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled challenges in previous roles, especially in leadership positions. This will demonstrate your ability to drive growth and profitability, which is key for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Toyota Material Handling.
We think you need these skills to ace Long Term Rental Support Manager in Leicester
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've motivated and developed teams in the past, so share specific examples that demonstrate your core leadership behaviours.
Emphasise Customer First Approach: Since customer service is key for us, weave in your experiences where you’ve put customers first. Talk about how you’ve ensured high standards of service and resolved issues effectively to keep customers happy.
Be Detail-Oriented: Attention to detail is crucial for this role. When writing your application, double-check for any typos or errors. A polished application shows us you care about quality and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Toyota Material Handling Europe
✨Know Your Numbers
As a Long Term Rental Support Manager, you'll need to demonstrate your understanding of financial results and fleet life cycle management. Brush up on key metrics related to rental sales growth and profitability, and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership behaviours, so think about examples that highlight your empathy, integrity, and ability to motivate a team. Prepare to share specific instances where you’ve successfully led a team through challenges or implemented new initiatives that aligned with company strategy.
✨Customer First Mindset
Since the company values a Customer First approach, be prepared to discuss how you've prioritised customer service in your past roles. Think of examples where you went above and beyond to ensure customer satisfaction and how that impacted the business positively.
✨Master the Art of Negotiation
Negotiation skills are crucial for this position. Prepare to talk about your experience in negotiating deals or resolving conflicts. Consider role-playing potential scenarios with a friend to refine your approach and boost your confidence before the interview.