At a Glance
- Tasks: Assist customers with rental enquiries and provide quotes for equipment.
- Company: Join Toyota, the world’s leading materials handling equipment manufacturer.
- Benefits: Enjoy a competitive salary, attractive pension, and various health perks.
- Other info: Opportunities for career progression and industry-leading training await you.
- Why this job: Be part of a supportive team that values your growth and development.
- Qualifications: Experience in customer service or administration is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Rental Customer Service Coordinator to work within our Short‑Term Hire Team to process all enquiries related to short‑term hire of forklift trucks and materials handling equipment.
About the Role
The role involves providing administration and technical support for the short‑term rental department. On a day‑to‑day basis this is what you would be doing:
- Process incoming calls and requests for rental equipment
- Provide quotations for equipment
- Arrange delivery and collection of equipment from customers
- Actively research and identify potential new customers
We are looking for somebody who has experience in administration or customer service roles.
Key Skills
- Proven customer service skills
- Excellent written and verbal communication skills
- Excellent time management skills and ability to react quickly to requests
- Excellent Microsoft Office skills
- Ability to follow company health and safety procedures
Benefits
- Competitive salary
- Attractive company pension
- Full tool kit (if applicable)
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
Why Choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK. We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential. We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Our commitment is to read each application carefully; however, due to the high volume of applications we receive, regrettably only those selected for an interview will be contacted. Toyota Material Handling UK is an equal opportunities employer.
Rental Customer Service & Quotes Coordinator in Leicester employer: Toyota Material Handling CZ
Toyota Material Handling is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries, comprehensive benefits, and industry-leading training, team members are empowered to reach their full potential while contributing to the success of the world's leading materials handling equipment manufacturer. Located in the UK, this role provides a unique opportunity to be part of a dynamic team dedicated to delivering top-notch service and fostering a safe, engaging environment.
Contact Details:
Toyota Material Handling CZ Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Rental Customer Service & Quotes Coordinator in Leicester
✨Tip Number 1
Get to know the company inside out! Research Toyota Material Handling and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer interaction, make sure you can articulate your thoughts clearly. Role-play with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Be proactive during the interview! Prepare questions about the role and the team dynamics. This shows that you’re not just there to answer questions but are also keen to engage and learn more about how you can contribute.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you on their radar.
We think you need these skills to ace Rental Customer Service & Quotes Coordinator in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Show Off Your Communication Skills:Since excellent written communication is key for this role, ensure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would with our customers.
Highlight Your Time Management Abilities:We love candidates who can juggle multiple tasks! Share examples of how you've managed your time effectively in previous roles. This will show us that you can handle the fast-paced environment of our Short-Term Hire Team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Toyota Material Handling CZ
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of short-term hire processes, especially regarding forklift trucks and materials handling equipment. Brush up on common customer queries and how to handle them effectively.
✨Showcase Your Communication Skills
Since this role heavily relies on excellent verbal and written communication, practice articulating your thoughts clearly. You might even want to prepare a few examples of how you've successfully handled customer inquiries in the past.
✨Demonstrate Time Management
Be ready to discuss how you prioritise tasks and manage your time effectively. Think of specific instances where you had to react quickly to requests and how you ensured everything was handled smoothly.
✨Familiarise Yourself with Health and Safety Procedures
Understanding company health and safety protocols is crucial. Research Toyota's commitment to safety and be prepared to discuss how you would uphold these standards in your role.
