At a Glance
- Tasks: Contact garages, manage invoices, and update internal systems efficiently.
- Company: KINTO UK, a supportive corporate environment offering valuable experience.
- Benefits: Immediate start, onsite parking, restaurant, and a courtesy bus.
- Other info: Perfect for those seeking to enhance their CV in a corporate setting.
- Why this job: Gain professional experience while working in a dynamic team for a short-term project.
- Qualifications: Confident communication skills and attention to detail; previous experience is a plus.
The predicted salary is between 10.8 - 13.2 £ per hour.
Duration : Temporary Assignment (Approximately 4-6 Weeks)
Start Date
Immediate
KINTO UK is seeking six temporary team members to support a short-term project lasting approximately 4-6 weeks.
This is an excellent opportunity for individuals looking to gain valuable experience within a professional corporate environment.
We are looking for candidates who are available immediately, have a confident and professional telephone manner, and can effectively manage deadlines and timescales.
Key Responsibilities
- Contact garages within the KINTO UK network to request confirmation and resubmission of account details.
- Follow up with garages regarding outstanding invoices and request copies where required.
- Accurately record information and update internal systems.
- Maintain a professional and courteous approach when dealing with external contacts.
- Work efficiently to meet project deadlines and targets.
What's on Offer
- Immediate start opportunity.
- Valuable experience within a corporate environment.
- Supportive team environment.
Skills & Experience
- Confident and professional communication skills, particularly over the telephone.
- Strong attention to detail and organisational skills.
- Ability to work to deadlines and manage workload effectively.
- Comfortable making outbound calls and following up on requests.
- Previous customer service, administration, or contact centre experience would be advantageous but is not essential.
- Great working environment
- Onsite parking
- Onsite restuarant
- Fee courtesy bus from local areas
- #J-18808-Ljbffr
Customer Service Assistant in Portsmouth employer: Toyota group
Toyota Financial Services UK is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, all while being part of a team that drives digital transformation in the financial services sector. Located in a vibrant area, our culture promotes work-life balance and inclusivity, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Portsmouth
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Toyota group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Toyota group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Service Assistant in Portsmouth
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Toyota group.
How to prepare for a job interview at Toyota group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Toyota group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Toyota group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
