At a Glance
- Tasks: Lead exciting Retail Programmes and collaborate with diverse teams for seamless launches.
- Company: Join Toyota GB, a top-rated employer known for its inclusive culture.
- Benefits: Enjoy hybrid working, generous leave, and a range of health perks.
- Other info: Relocation assistance available and commitment to diversity and inclusion.
- Why this job: Make an impact in a dynamic environment while developing valuable skills.
- Qualifications: Degree-level education and experience managing stakeholders and data.
The predicted salary is between 36000 - 60000 £ per year.
Overview
As part of Toyota GB, the Retail Programmes Specialist supports the Marketing Programmes team by leading the delivery of Retail Programmes, working with One Toyota stakeholders to ensure seamless launches each quarter. The role includes tracking performance and effectiveness, identifying risks and opportunities, and communicating insights to senior stakeholders. This position offers opportunities to collaborate across the One Toyota organisation and with Network Partners, build cross-functional relationships, and develop skills in tools like Excel and Power BI.
Based at our Eco HQ in Surrey, Toyota GB delivers exceptional experiences for our customers and strives to do business in a way that customers love. Toyota GB is recognised in The Times Top 100 Best Companies to Work For, reflecting our culture and commitment to our people.
Responsibilities
- Lead the delivery of Retail Programmes within the Marketing Programmes team, coordinating with One Toyota stakeholders to ensure quarterly launches.
- Track performance and effectiveness of programmes, identify risks and opportunities, and communicate insights to senior stakeholders.
- Collaborate with cross-functional teams across the One Toyota organisation and with Network Partners.
- Develop and apply skills in tools such as Excel and Power BI to support decision-making and commercial understanding.
Qualifications
- Educated to Degree Level.
- Experience working with and managing a wide range of stakeholders.
- Experience working within a business environment.
- Experience working with Data - Power BI.
- Residency in the UK and within or willing to relocate to a commutable distance of the Eco HQ.
Benefits
- Hybrid working policy (home and Eco Campus).
- On-site subsidised Café & Restaurant, gym, Wellbeing Ambassador, and landscaped surroundings.
- Access to car schemes for Toyota & Lexus.
- 25 days annual leave plus bank holidays, increasing with length of service.
- Defined contribution pension with additional voluntary contributions option.
- Private Medical Insurance for you and immediate family, fully funded by TGB.
- Death in Service at 10 x base salary and Income Protection.
- Optional health-related benefits (Dental Insurance, HealthCare Cash Plan, EAP, Flu Jabs).
- Flexible benefits package (cycle-to-work, eye tests, holiday trading, Sports & Social Club, etc.).
- Annual £150 Personal development allowance and extensive Learning & Development offerings.
- Long service recognition, volunteering days, and CSR initiatives.
- Regular 1-to-1s and a quarterly personal development plan (per TGB Management Deal).
- Relocation assistance up to £1k to within a commutable distance of the EcoHQ for suitable candidates.
Other information
- To apply, use our dedicated careers site. Willo one-way video interviewing may be used during recruitment.
Company & Inclusion
TGB is committed to a diverse and inclusive workplace, supporting psychological safety and equal opportunity. We judge applications on merit and are Disability Confident. If there are any adjustments needed to support your best performance during the process, please discuss with us.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Supply Chain, Analyst, and Strategy/Planning
Industries
- Transportation, Logistics, Supply Chain and Storage
Retail Programmes Specialist employer: Toyota (GB) plc
Toyota GB is an exceptional employer, recognised in The Times Top 100 Best Companies to Work For, reflecting our commitment to a supportive and inclusive work culture. Based at our Eco HQ in Surrey, we offer a hybrid working policy, extensive benefits including private medical insurance, and a strong focus on employee development through personal development allowances and learning opportunities. Join us to collaborate across the One Toyota organisation and make a meaningful impact while enjoying a range of perks designed to enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Programmes Specialist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
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✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Toyota (GB) plc!
We think you need these skills to ace Retail Programmes Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Toyota (GB) plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Toyota (GB) plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Toyota (GB) plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Toyota (GB) plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
