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- Tasks: Provide on-site technical support at race events and assist customer teams with race car operations.
- Company: Join TOYOTA RACING, a leader in motorsport and advanced technology.
- Benefits: Competitive salary, 30 days holiday, car leasing, and free gym access.
- Why this job: Be part of an exciting team and make a real impact in motorsport.
- Qualifications: Degree in Mechanical or Automotive Engineering and hands-on racing experience.
- Other info: Dynamic role with extensive travel to international race events.
The predicted salary is between 36000 - 60000 £ per year.
Don’t just go to work; become part of a unique company within a fast-moving industry. TOYOTA RACING – creating excitement through team spirit and advanced technology! We are looking for a Customer Support Engineer (m/f/d) for our GT4 cars to oversee the Customer Motorsport projects with daily tasks based out of our Cologne headquarters.
Are you a team player who thrives on responsibility, with strong analytical and negotiating skills? Then you are the right person to take on this challenge. Experience teamwork and be inspired by the passion of our 500-strong workforce for motorsport and automotive projects. This is an exciting opportunity for an experienced and highly motivated customer support engineer, to join TOYOTA RACING in Cologne and trackside, at international race events.
What we offer:
- Exciting projects and a place for technical freedom and innovation to get things moving
- Attractive benefits packages e.g. competitive remuneration, social benefits, 30 days annual holiday, car leasing, free on-site gym
- A challenging, fulfilling workplace in a multi-national company within a familiar atmosphere - driven by fascination and passion
Your tasks:
- Provide on-site technical support at race events and test sessions, assisting our customer teams with race cars operation, including but not limited to: regulation compliance, maintenance procedures, car vitals monitoring, performance analysis and troubleshooting
- Work alongside our support team to deliver prompt and effective solutions to customer requests
- Build and maintain strong relationships with the sporting authorities, ensuring smooth communication and compliance
- Act as a liaison between customer teams and internal engineering departments in Cologne, sharing feedback and addressing technical concerns
- Prepare detailed engineering reports from track activities and contribute insights to customer support and engineering teams
- Respond to technical inquiries and resolve issues timely and professionally, in line with TGR-E processes
- Evaluate and propose relevant technical developments targeting performance / reliability / serviceability / cost reduction
- Extensive travel to European and/or international events will be required
The successful candidate will have:
- A Bachelor’s or Master’s degree in Mechanical Engineering, Automotive Engineering, or a related discipline
- Strong communication skills with the ability to confidently and knowledgeably engage as a customer-facing representative of the company
- Hands-on experience with GT racing programs including participation in race and test events
- Solid understanding of race car architecture, encompassing both electrical and mechanical systems
- Proven track record in data analysis, including proficiency with motorsport data analysis tools such as Magneti Marelli Wintax/ Sysma, Bosch Windarab, Racecon, PiToolbox, or Atlas
- Customer-focused mindset with excellent interpersonal skills to foster collaborative relationships
- Results-oriented approach, prioritizing customer satisfaction and timely delivery
- A flexible approach to working hours and tasks is essential
Customer Support Engineer (m/f/d) GT4 in Köln employer: TOYOTA GAZOO Racing Europe
Contact Detail:
TOYOTA GAZOO Racing Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Engineer (m/f/d) GT4 in Köln
✨Tip Number 1
Network like a pro! Attend motorsport events, meetups, or even online forums related to GT racing. The more people you connect with, the better your chances of landing that Customer Support Engineer role at TOYOTA RACING.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with GT racing programs, make sure to highlight that in conversations. Share specific examples of how you’ve tackled challenges in race and test events to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to TOYOTA RACING through our website and express your interest. A friendly email can go a long way in making a memorable first impression.
✨Tip Number 4
Stay updated on industry trends! Follow motorsport news and developments, especially those related to customer support and engineering. This knowledge will not only help you in interviews but also show your passion for the field.
We think you need these skills to ace Customer Support Engineer (m/f/d) GT4 in Köln
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for motorsport and engineering shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of the TOYOTA RACING team!
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and GT racing. We love seeing how your skills align with our needs, so don’t be shy about showcasing your hands-on experience and technical knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about your achievements and how they relate to the tasks we’ve outlined. We appreciate a personal touch, so feel free to share your journey in motorsport!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TOYOTA GAZOO Racing Europe
✨Know Your Stuff
Make sure you brush up on your knowledge of GT racing and the specific technical aspects of race car architecture. Familiarise yourself with the tools mentioned in the job description, like Magneti Marelli Wintax or Bosch Windarab, so you can confidently discuss how you've used them in past experiences.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've successfully collaborated with others in high-pressure situations. Highlight any experiences where you’ve built strong relationships, whether with customers or within a team, to demonstrate your interpersonal skills.
✨Prepare for Technical Questions
Expect some technical questions during the interview. Prepare by reviewing common troubleshooting scenarios or performance analysis techniques related to motorsport. Think about how you would approach these challenges and be ready to explain your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your genuine interest in the role and the company. Inquire about the types of projects you might work on or how the team collaborates during race events. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
