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For Companies At a Glance
- Tasks: Manage SMR price checks and support the technical team with reporting tasks.
- Company: Join KINTO UK, a growing mobility brand under Toyota Group.
- Benefits: Enjoy 25 days holiday, hybrid working, and a great pension scheme.
- Why this job: Be part of a successful team and make a real impact in the automotive industry.
- Qualifications: Experience in the motor industry and strong Excel skills required.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
We are looking for an individual to join our SMR Technical Specialist team. This would be a great opportunity for an individual from an automotive or engineering background, looking to move into an office based role. Kinto UK is a growing brand who values its employees and we are looking for those individuals who want to work as part of a successful team and brand and who take pride in delivering a high level of service and support. The role in a nutshell: To pro-actively manage and maintain the SMR price check and term settings for the maintained fleet vehicles within KINTO as well as providing support with minor authorisations and routine reporting tasks associated to the technical team and SMR.
A bit about the ‘Department’: Operations oversee the in-life care of our customers\\\’ vehicles ensuring they are serviced and maintained, that all administration is carried out, and that they are correctly disposed of at end of contract.
Responsibilities
- You will be able to Manage all Price check and auto approval rules within EPYX/1-Link related to SMR for all OEM\’s
- You will support with minor authorisations from approval requests within our approved repair network on car, LCV & HGV
- You will gain understanding of the overall working of the Operations department at a high level and have selective Cross training applicable to your current role and operations
- You will be providing support to the team by completing routine SMR reporting essential for the role and the team
- Support with all KPI and SLA related functions within the team (email/calls)
Stretch goals / Development
- Occasionally provide specialist support by attending meetings as a subject matter expert related to SMR rules sets and be able to create basic PP slides related to this topic
- Involvement with QCC\’s
- Be able to Demonstrate TPS/TWOW within the workplace. (Muri, Muda & Mura)
- Conduct a 5-Why – Problem solving
- Provide support to the Team leader related to the team\\\’s daily management board
- Collaborate with OEM\’s to build aftersales relationships
What you’ll get to own
- The SMR price check terms within EPYX/1-Link
- Processes and procedures related to this role utilising Pro-map
- Routine team reporting
- Ad hoc report requests related to this role
- Your own personal development suited to your learning and need
Requirements
Key Experience & Skills
- Experience essential within the motor industry related to SMR
- Excel skills
- Ability to adapt to change
- Self-motivated with enthusiasm to succeed
- Knowledgeable and enthusiastic user of processes and systems.
Attributes & Behaviours
- Analytical approach
- Strong problem-solving ability
- Excellent accuracy and attention to detail
- Collaborative skills.
- Team player.
The role that you are applying for, will be working for KINTO-UK Ltd which is a Mobility Brand owned by the Toyota Group, offices located in Portsmouth. KINTO-UK share their HR function with Toyota Financial Services (TFS) in the UK, however the job being advertised will not be working directly for Toyota Financial Services.
Benefits
- Bonus earning potential
- 25 days holiday + 8 days bank holiday
- Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
- Hybrid working policy 2 days from home each week should you want to
- Car Scheme following passing of probation
- Private Medical Cover
- Life assurance scheme
- Discounts on different retailers
- Free onsite car parking
- Onsite nursery with discounted prices
- Well-being hour each month
- Discounts on Toyota & Lexus Cars
- Well-being events
- Volunteer Days
- Employee assistance programmes
- Free fruit in the office
KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
Our Recruitment Process
At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all. Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs. Some examples of how we might be able to help are listed below:
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.
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Vehicle Technical Specialist employer: Toyota Financial Services (UK) PLC
Contact Detail:
Toyota Financial Services (UK) PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technical Specialist
✨Tip Number 1
Network like a pro! Reach out to current employees at KINTO-UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Vehicle Technical Specialist role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SMR processes and systems. Show us you’re not just a candidate, but someone who’s genuinely interested in how KINTO operates and how you can contribute.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves analytical tasks, try some mock scenarios related to vehicle maintenance and pricing. This will help you demonstrate your thought process during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the KINTO team.
We think you need these skills to ace Vehicle Technical Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that are relevant to the Vehicle Technical Specialist role. Highlight your automotive or engineering background, and don’t forget to mention any specific experience with SMR processes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about joining KINTO UK and how you can contribute to the team.
Show Off Your Problem-Solving Skills: Since the role involves analytical tasks and problem-solving, be sure to include examples in your application that demonstrate these abilities. Think of situations where you’ve tackled challenges effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at Toyota Financial Services (UK) PLC
✨Know Your Stuff
Make sure you brush up on your automotive and engineering knowledge, especially around SMR processes. Familiarise yourself with the specific systems mentioned in the job description, like EPYX/1-Link, so you can speak confidently about them during the interview.
✨Show Your Problem-Solving Skills
Prepare to discuss examples of how you've tackled challenges in previous roles. Use the 5-Why technique to demonstrate your analytical approach and problem-solving ability, as this aligns well with what KINTO is looking for.
✨Be a Team Player
Highlight your collaborative skills and experiences where you've worked effectively within a team. KINTO values individuals who take pride in delivering high levels of service, so be ready to share how you've contributed to team success in the past.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your enthusiasm and helps you gauge if KINTO is the right fit for you. Consider asking about their approach to employee development or how they foster collaboration within teams.
