KINTO-UK Ltd in Portsmouth is seeking an experienced Customer Experience Specialist for a nine-month fixed-term contract. The role focuses on acting as the voice of the customer and driving improvements across CSI and complaints data.
You will train AI tools, coach staff, and ensure compliant, high-quality customer outcomes. A strong emphasis on data handling, Excel proficiency, and collaboration across departments is required.
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CX & Process Improvement Specialist (9-Month Contract) in Portsmouth employer: Toyota Financial Services (UK) PLC
At Toyota Financial Services UK, we pride ourselves on being an exceptional employer that values both employee well-being and professional growth. Our hybrid working model, generous benefits including a robust pension scheme and private healthcare, and a strong commitment to diversity and inclusion create a supportive work culture where you can thrive. With ample opportunities for learning and development, alongside a focus on customer-centric strategies, you'll find meaningful and rewarding employment in a dynamic environment that prioritises both performance and positive customer outcomes.
Contact Details:
Toyota Financial Services (UK) PLC Recruitment Team
