At a Glance
- Tasks: Join a dynamic team and contribute to various business areas at KINTO.
- Company: KINTO-UK Ltd, a forward-thinking mobility brand owned by Toyota.
- Benefits: Competitive salary, bonus potential, generous holiday, and hybrid working options.
- Other info: Equal opportunities employer with accessible recruitment processes.
- Why this job: Be part of a culture that values excellence and customer focus.
- Qualifications: Must be a UK citizen or dual national with five years residency.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Join a team where excellence is in our DNA.
KINTO is hiring and expanding our Talent Pool across all departments.
We welcome applications from professionals who are customer-focused, aligned with our values and culture, and interested in contributing to a forward-thinking, dynamic business.
- Business Areas
- Customer Services and Collections
- Vehicle Operations
- Fleet Administration
- Finance & Accounts
- Sales & Business Development
- Legal
- Quality Assurance and Risk
Essential Eligibility Criteria
- UK Citizen (holding a UK passport) or Dual National
- Must have lived in the UK for five years
- Able to pass enhanced security and financial checks
If you meet the criteria and are excited about the opportunity to grow with KINTO, please submit your CV and contact details to be considered for future vacancies.
We are only able to contact individuals when there is a suitable opportunity.
About the Employer
These positions will be working for KINTO-UK Ltd, a Mobility Brand owned by the Toyota Group, with offices located in Portsmouth.
KINTO-UK shares their HR function with Toyota Financial Services (TFS) in the UK; however, the advertised job will not be working directly for Toyota Financial Services.
Benefits
- Competitive starting salary
- Bonus earning potential
- 25 days holiday + 8 days bank holiday
- Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11% (flex up to 6% EE and 15% ER)
- Company Car Scheme following passing of probation
- Private Medical Cover
- Life assurance
- Discounts on retailers
- Wellbeing hour each month
- Discounts on Toyota & Lexus cars
- Volunteer Days
- Wellbeing events
- Employee assistance programmes
- Free fruit in the office
- Free onsite car parking
- Working hours 37.5 per week, Monday - Friday
- Hybrid working policy: 2 days from home each week
- Recruitment Process and Accessibility
KINTO UK is an equal opportunities employer.
We welcome applications from everyone and will thoroughly consider all applications without regard to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity, or disability status.
We are a Disability Confident Employer and aim to make our processes accessible to all.
If you require adjustments to the recruitment process, please let us know how we can support you.
Examples of assistance include
- Providing interview questions in advance
- Organising a suitable time and location
- Allowing additional time for assessments
- Reviewing adjustments on a case-by-case basis
- On-the-job training and accommodation to suit different learning styles
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Locations
Contact Details:
Toyota Financial Services (UK) PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Join KINTOS Talent Pool in Hampshire, Portsmouth
✨Get Chatty at Local Community Events
Dive into local meetups or community events related to customer support. These gatherings are a goldmine for making connections and learning more about what companies like Toyota Financial Services (UK) PLC value in entry-level hires. Just think of it as networking over snacks!
✨Show Off Your People Skills
Create a small digital portfolio showcasing your communication skills. You could include relevant scenarios or customer interactions—real or hypothetical. This isn't just for show; it gives hiring managers at places like Toyota Financial Services (UK) PLC a taste of how you handle customer queries.
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✨Join Customer Support Forums
Participate in online forums and communities specifically for customer support professionals. Places like Help Scout’s community or even subreddits can give you insights into what skills are in demand. Plus, it’s a great way to network and discover hidden job opportunities at companies like Toyota Financial Services (UK) PLC.
We think you need these skills to ace Join KINTOS Talent Pool in Hampshire, Portsmouth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear and friendly communication is crucial. Make sure your CV highlights any previous experience where you've resolved customer queries or collaborated with a team. We love to see examples where you've turned a challenge into a positive experience!
Tailor Your Cover Letter with Enthusiasm:For an entry-level role like this one, your cover letter shouldn’t just be a summary of your CV. Instead, share why you're excited about customer support, and express your eagerness to help others. Let's see your personality shine through—tell us why you're a great fit for Toyota Financial Services (UK) PLC!
Highlight Relevant Experience:Even if you haven't worked in customer support before, include any relatable experiences—like part-time jobs, volunteer work, or internships. Show us how these have equipped you with the soft skills needed to thrive in this role, like problem-solving and patience.
Keep It Simple and Straightforward:Your CV should be easy to read—no fancy fonts or excessive jargon. Use bullet points to break down your responsibilities and achievements and stick to a clean layout. This helps us quickly see your qualifications and gives a professional vibe, even for an entry-level position!
How to prepare for a job interview at Toyota Financial Services (UK) PLC
✨Brush Up on Your Communication Skills
In customer support, communication is key. Practise explaining complex issues in straightforward language. You might even get role-play scenarios during the interview, so be ready to show off those skills!
✨Show Your Problem-Solving Prowess
Employers love seeing how you handle customer queries. Think of specific instances where you’ve resolved conflicts or helped someone out. Bring these scenarios to the table, as they can help demonstrate your problem-solving capabilities!
✨Familiarise Yourself with Common Tools
Get to grips with popular customer support tools like Zendesk or Freshdesk. Even if you haven’t used them before, being able to talk about them or their features can show you’re proactive about getting up to speed.
✨Express Your Willingness to Learn
As this is an entry-level position, they want to see your eagerness to grow. Highlight your adaptability and enthusiasm for customer support. Share any relevant experiences or coursework that show you’re committed to developing your skills!
