At a Glance
- Tasks: Build and maintain relationships with Toyota and Redline brands while providing excellent service.
- Company: Join a dynamic team at Toyota Financial Services, known for its inclusive culture.
- Benefits: Enjoy hybrid working, wellbeing initiatives, and a range of learning opportunities.
- Other info: Flexible work environment with fun annual events and personal development reviews.
- Why this job: Make an impact in the fleet business while developing your skills in a supportive environment.
- Qualifications: Experience in administration, strong numeracy, and proficiency in Microsoft Office required.
The predicted salary is between 24750 - 30250 £ per year.
We are looking for an individual to join our Fleet Business team, joining us in a twelve month fixed term contract.
The role in a nutshell: To build, maintain and service new and existing relationships with the Toyota and Redline brands, Dealer Network, Fleet Field Sales Team and Fleet Customers through the provision of excellent service. Act as a key contact to support the activities of our Fleet field team, Business Dealers and approved brokers in liaison with all functions relating to Fleet proposals and activations.
A bit about the ‘Department': The Fleet Business Unit (FBU) team sit within the Risk Operations department and are responsible for dealing with contract management for credit line customers, all fleet queries from the centre network and brokers for all entities, processing direct invoicing proposals via a funding queue and all contract hire pre-activation queries. Some of the team's responsibilities include, but are not limited to:
- Loading of retail concept loans
- Third party payments for credit line customers
- Customer loan cars
- Centre DEMOS
- Commission payments and queries
What you'll be doing: An ordinary day could involve working with other teams to resolve dealer queries, speaking with customers about settlements, creating variable rate finance documents to send to customers, speaking to the network about customer loan cars for their centres and looking at process improvements within the department. This role is varied, and work tasks are on a 2-week rotation!
Tasks may include:
- Customer service for Credit line customers (including calls) such as end of contract, settlements, account queries, statements etc.
- Management and preparation of appropriate documentation for Credit Lines including presentation for underwriting and review of outstanding liabilities
- Effectively manage the pay-out processes associated with all brands (KINTO, Mazda, Toyota/Lexus Non-Brand)
- Assisting with general queries generated by our network of Dealers, KINTO, Fleet Customers and TGB/Brokers and the One Toyota Fleet Sales team
- Ensure monthly and ad hoc reporting is sent out by agreed SLAs
- Pay invoices by agreed SLA ensuring details match our point-of-sale system
- Commission payments/Vehicle payments and reconciliation.
Requirements:
Key Experience & Skills:
- Proficiencies in using Microsoft Office software, including Word and Excel
- Previous experience working in an administration or operational position, within a busy processing environment.
- Strong numeracy and literacy skills
- Motor finance experience would be desirable
- Logical thinker with the ability to develop and communicate their ideas
Attributes & Behaviours:
- Good time management and organisational skills
- Strong written and verbal communication
- Self-motivated and proactive worker
- Keen attention to detail
- Able to work effectively with all levels of staff and external partners
- Able to work independently and within a team.
- Flexible to circumstantial change
Benefits:
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning & development opportunities including Linked In Learning courses
- Annual events (e.g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!
Our Recruitment Process: At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer. We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the DC scheme, you may be moved forward to the next stage. Please ensure to add this information into your application. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs. Some examples of how we might be able to help are listed below:
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis to support you to be your best self.
Fleet Business Unit Executive (contract) in Epsom employer: Toyota Financial Services (UK) PLC
KINTO UK is an exceptional employer that fosters a collaborative and innovative work culture, particularly within our IT team. With a strong focus on employee growth, we offer extensive benefits including a competitive salary, generous holiday allowance, and a robust pension scheme, alongside unique perks like a company car scheme and wellbeing initiatives. Our hybrid working policy allows for flexibility, making KINTO UK an attractive place for those seeking meaningful and rewarding employment in the field of Business Intelligence.
Contact Details:
Toyota Financial Services (UK) PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Business Unit Executive (contract) in Epsom
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
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Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
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We think you need these skills to ace Fleet Business Unit Executive (contract) in Epsom
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Fleet Business Unit Executive (contract) in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Toyota Financial Services (UK) PLC. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Toyota Financial Services (UK) PLC
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Toyota Financial Services (UK) PLC and demonstrate your readiness to engage with their systems right away.
