KINTO UK Ltd. is seeking an experienced Customer Experience Specialist to join the CX team on a nine-month fixed-term contract. You will act as the voice of the customer across KINTO departments, driving excellent outcomes and ensuring compliance with policy.
You will analyze customer data, coach teams, and implement process improvements using Kaizen methods. The role emphasizes AI tool training and continuous service enhancement.
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Customer Experience Specialist - Hybrid & Data-Driven in Plymouth employer: Toyota Financial Services, KINTO and KINTO JOIN
Toyota Financial Services UK is an exceptional employer, offering a dynamic work environment that fosters collaboration and continuous improvement. With a strong focus on employee wellbeing, the company provides generous benefits including hybrid working options, a robust pension scheme, and extensive learning opportunities, all while promoting a culture of diversity and inclusion. Located in an eco-friendly headquarters with excellent facilities, employees enjoy a supportive atmosphere that encourages personal and professional growth.
Contact Details:
Toyota Financial Services, KINTO and KINTO JOIN Recruitment Team