At a Glance
- Tasks: Lead and manage IT functions, ensuring smooth operations and innovative change delivery.
- Company: Join Toyota Financial Services UK, a leader in financial solutions with a collaborative culture.
- Benefits: Enjoy competitive salary, hybrid working, generous leave, and excellent pension contributions.
- Other info: Experience a vibrant workplace with continuous improvement, inclusivity, and exciting career growth opportunities.
- Why this job: Make a real impact in a dynamic environment while leading cutting-edge technology initiatives.
- Qualifications: 10+ years in senior IT roles, preferably in financial services, with strong leadership skills.
Toyota Financial Services UK are currently looking
- Competitive salary dependant on skills & experience
- Benefits include: 20% annual bonus, car allowance per annum, 15% pension contribution, car lease scheme plus much more
The role in a nutshell:
Lead and manage the UK focused IT functions within TFSUK, including Governance, Projects/Change Delivery & Operations.
The Department:
Business Technology Solutions (BTS) comprises around 50 heads delivering IT Services to TFS UK, Kinto UK and other sister companies in Europe. BTS is responsible for managing all hardware and software for the TFSUK Financial services business, including the Project Portfolio/Change Pipeline and Operations. The department also manages the infrastructure for Kinto UK as well as providing Cyber Security services across the Europe & Africa Region. This role is focused on the delivery and running of the IT Services for TFSUK’s Domestic Business.
The Role:
- Partnering with the Head of BTS & InfoSec to jointly lead BTS for the Domestic Business
- Management oversight and operational delivery for those functions, including Governance, Portfolio/Projects/Change Management, Applications/Service Delivery & Technical/Operations
- Responsibility for the day-to-day management of BTS resources (People, Financial, Assets & Vendors/Partners)
- Developing relationships with internal customers across the business and external vendors/partners
- No two days will ever be the same and boredom doesn’t exist!
What you’ll be doing – further information:
- Promote a ‘TWoW’ mind-set (continuous improvement) across the BTS department and in supporting other departments with their TWoW activities.
- Ensure that all staff are managed in accordance with the inclusive and collaborative culture of TFSUK
- Support internal and external Audit activities and ensure remediation actions are addressed effectively and to agreed timelines
- Adherence to Sarbanes Oxley, UK GDPR, FCA Guidance and Rules, ISO27001, and others as required
How you could stretch this role:
- Contribution to the BTS strategy
- Ownership of BTS business objectives
- Ensure cohesive alignment and understanding across BTS of the Business Objectives and their contribution to its achievement
- Ensure that BTS are appropriately exposed to and share with the business new/latest Technologies, Services and Processes to keep the business up to date with the opportunities available to them.
What you’ll get to own:
Under the guidance of the Head of BTS & InfoSec, you will own:
- BTS Business Change
- Portfolio Governance & Frameworks
- The Service Desk and its customer interaction
- Domestic Cyber Security
- Data Centre Operations
- Service provision of infrastructure management for our sister company Kinto UK
- Testing and Application Support
- Vendor & partner relationships
- BTS domestic business continuity and disaster recovery of systems and services
- Financial Management & Cost Control
- Audit Remediation & Oversight
- Integration Layer Development Governance
- Policies & Procedures
Key Experience & Skills:
- 10+ years’ experience in Senior Technology/IT Position
- Financial Services background.
- Track record of leading Change Delivery covering all aspects of oversight and governance including change frameworks, system implementations and operations
- Strong Leadership Skills
- Ability to develop potential and shape Teams to maximise Business delivery
- Ability to translate Business Information into effective IT Plans and vice versa
- Ability to effectively prioritise and execute tasks across multiple stakeholders and functions
- Track Record managing Third Party providers/partners
Desirable:
- Prince 2 or similar
- ITIL qualification
- Experience of managing some of the following IT Functions (Service Desk, Technical or Infrastructure, Project Delivery)
- Sarbanes Oxley, GDPR, ISO27001, Cyber Essentials
- Financial Management (Budgets & Cost Control)
- Information Security OR Cyber Security
Attributes & Behaviours:
- You will work within high performing multi-skilled teams, in a culture of continuous improvement, collaboration and inclusivity, showing respect for people and working with integrity to create a harmonious environment for all
- Ability to remain calm and focussed in challenging circumstances
- Ability to manage several key issues/priorities at the same time
- Communicating IT concepts and concerns to the Business in terms they understand, and vice versa
- Ability to create loyalty and respect amongst IT professionals
- Able to operate at all levels of the business, building respect and trust, whilst also displaying strong technical knowledge and leadership
- Lead from the front
- Clear & concise communication
- Works to high standards and encourages others to do likewise
- Drives success through others
At Toyota Financial Services (TFS)we incorporate our People Promise and Employee Experience as a key strategic pillar to support both talent attraction and retention. We offer much more than just an externally bench-marked salary and bonus. Take a look at our distinctive offering of benefits below:
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Access to attractive car schemes for you (& your family) for up to 4 Toyota & Lexus cars from day one.
- Excellent pension scheme (up to 6% employee contribution and 15% employer contribution).
- Generous annual leave of 25 days which increases with service and the option to buy 5 days holiday twice throughout the holiday year.
- Private Medical Healthcare (single, partner/spouse and dependent children) with Digital GP Service
- Group Income Protection cover with Aviva including physical, mental, and financial wellbeing services
- Employee Assistance Program, & Eye tests
- Onsite gym, Sports and Social Club, & flu jabs to keep you healthy
- Cycle to Work Scheme
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Two volunteering days per year
- Reward gateway voucher discounts
- Flexible working scheme and we welcome flexible working conversations at interview
- Enhanced Maternity, Adoption, Paternity Pay and Leave from day one.
- Regular 121s with your manager, a personal development review (PReview) each quarter and excellent succession planning models to support career growth
- An excellent and award winning range of learning & development opportunities
- £250 contribution towards you learning something new outside of work
- Annual events (e.g., summer party, BBQ & Xmas party)including Countdown to Christmas events every December – it is so much fun!
Our Recruitment process
At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.
We are committed to supporting disabled applicants throughout the recruitment process. Should you meet the minimum criteria for this role and wish to apply under the Disability Confident scheme, you may be moved forward to the next stage. Please ensure to add this information into your application.
When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.
Some examples of how we might be able to help are listed below:
Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis to support you to be your best self.
For this role we will follow a two stage interview process, the first being an interview with the hiring Manager/s and HR on MS Teams and/or Face to Face to ensure you have the best experience. The 2nd stage will be an Assessment Centre (approx. 4 hours) involving:
- Personality analysis
- Presentation Activity
- Role play
- Structured interview with x2 GMs or Directors
Please note this role a Certified Role and the successful candidate will be subject to additional employment checks, which include a DBS check, Fit & Proper checks, and 6 years employment checks.
General Manager Business Technology Solutions in Epsom employer: Toyota Financial Services, KINTO and KINTO JOIN
Toyota Financial Services UK is an exceptional employer, offering a dynamic work environment that fosters collaboration and continuous improvement. With a strong focus on employee wellbeing, the company provides generous benefits including hybrid working options, a robust pension scheme, and extensive learning opportunities, all while promoting a culture of diversity and inclusion. Located in an eco-friendly headquarters with excellent facilities, employees enjoy a supportive atmosphere that encourages personal and professional growth.
Contact Details:
Toyota Financial Services, KINTO and KINTO JOIN Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Business Technology Solutions in Epsom
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Toyota Financial Services, KINTO and KINTO JOIN values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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✨Direct Apply to Toyota Financial Services, KINTO and KINTO JOIN
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We think you need these skills to ace General Manager Business Technology Solutions in Epsom
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Toyota Financial Services, KINTO and KINTO JOIN.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Toyota Financial Services, KINTO and KINTO JOIN. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Toyota Financial Services, KINTO and KINTO JOIN
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
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IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
