At a Glance
- Tasks: Build and maintain relationships with Toyota and Redline brands while providing excellent customer service.
- Company: Join a dynamic team at Toyota Financial Services, known for its inclusive culture.
- Benefits: Enjoy hybrid working, wellbeing initiatives, and a fun work environment with regular events.
- Other info: Flexible working hours and opportunities for personal development await you!
- Why this job: Make an impact in the fleet business while developing your skills in a supportive setting.
- Qualifications: Experience in administration, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 24750 - 30250 £ per year.
We are looking for an individual to join our Fleet Business team, joining us in a twelve month fixed term contract.
The role in a nutshell
To build, maintain and service new and existing relationships with the Toyota and Redline brands, Dealer Network, Fleet Field Sales Team and Fleet Customers through the provision of excellent service.
Act as a key contact to support the activities of our Fleet field team, Business Dealers and approved brokers in liaison with all functions relating to Fleet proposals and activations.
A bit about the ‘Department’
The Fleet Business Unit (FBU) team sit within the Risk Operations department and are responsible for dealing with contract management for credit line customers, all fleet queries from the centre network and brokers for all entities, processing direct invoicing proposals via a funding queue and all contract hire pre-activation queries.
Some of the team’s responsibilities include, but are not limited to, loading of retail concept loans, third party payments for credit line customers, customer loan cars, centre DEMOS and commission payments and queries.
What you’ll be doing
An ordinary day could involve working with other teams to resolve dealer queries, speaking with customers about settlements, creating variable rate finance documents to send to customers, speaking to the network about customer loan cars for their centres and looking at process improvements within the department.
This role is varied, and work tasks are on a 2-week rotation!
Tasks may include
- Customer service for Credit line customers (including calls) such as end of contract, settlements, account queries, statements etc.
- Management and preparation of appropriate documentation for Credit Lines including presentation for underwriting and review of outstanding liabilities.
- Effectively manage the pay-out processes associated with all brands (KINTO, Mazda, Toyota/Lexus Non-Brand)
- Assisting with general queries generated by our network of Dealers, KINTO, Fleet Customers and TGB/Brokers and the One Toyota Fleet Sales team.
- Ensure monthly and ad hoc reporting is sent out by agreed SLAs.
- Pay invoices by agreed SLA ensuring details match our point-of-sale system.
- Commission payments/Vehicle payments and reconciliation.
Key Experience & Skills
- Proficiencies in using Microsoft Office software, including Word and Excel.
- Previous experience working in an administration or operational position, within a busy processing environment.
- Strong numeracy and literacy skills.
- Motor finance experience would be desirable.
- Logical thinker with the ability to develop and communicate their ideas.
Attributes & Behaviours
- Good time management and organisational skills.
- Strong written and verbal communication.
- Self-motivated and proactive worker.
- Keen attention to detail.
- Able to work effectively with all levels of staff and external partners.
- Able to work independently and within a team.
- Flexible to circumstantial change.
- Hybrid working pattern is 2 days in the office and 3 days from a location of your choice.
- Wellbeing hour each month and many more initiatives throughout the year to encourage a healthy mind and body, and to raise awareness and celebrate diversity, equity and inclusion.
- Dress for your day policy to make you feel comfortable at work
- Eco HQ, free parking & restaurant
- Regular 121s with your manager, a personal development review (PReview) each quarter
- A wide range of learning & development opportunities including Linked In Learning courses
- Annual events (e. g., summer party, BBQ & Xmas party) including Countdown to Christmas events every December - it is so much fun!
- Our Recruitment Process
At Toyota Financial Services (TFS) we value everyone and are pleased to be recognised as a Disability Confident Employer.
When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.
Some examples of how we might be able to help are listed below
- Providing a copy of interview questions before the interview
- Organising a time and location that best suits you
- Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis to support you to be your best self.
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Fleet Business Unit Executive (contract) in Epsom employer: Toyota Financial Services, KINTO and KINTO JOIN
Toyota Financial Services, KINTO and KINTO JOIN is an exceptional employer that values the balance between IT expertise and financial acumen, fostering a collaborative work culture that encourages innovation and growth. With hybrid working options, generous annual leave, attractive car schemes, and a commitment to ongoing professional development, employees are empowered to thrive both personally and professionally in a supportive environment.
Contact Details:
Toyota Financial Services, KINTO and KINTO JOIN Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Business Unit Executive (contract) in Epsom
✨Join Financial Networking Events
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We think you need these skills to ace Fleet Business Unit Executive (contract) in Epsom
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Toyota Financial Services, KINTO and KINTO JOIN will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Toyota Financial Services, KINTO and KINTO JOIN. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Toyota Financial Services, KINTO and KINTO JOIN confidence in your short-term commitment to the role.
How to prepare for a job interview at Toyota Financial Services, KINTO and KINTO JOIN
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Toyota Financial Services, KINTO and KINTO JOIN.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
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For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Toyota Financial Services, KINTO and KINTO JOIN that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
