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- Tasks: Lead impactful UX research projects using both qualitative and quantitative methods.
- Company: Join a forward-thinking IT services company with a global reach.
- Benefits: Competitive contract rate, flexible working arrangements, and opportunities for professional growth.
- Why this job: Make a real difference in product design decisions through your research insights.
- Qualifications: 6+ years of user research experience with strong quantitative skills.
- Other info: Fast-track interviews and onboarding after the Christmas break.
The predicted salary is between 48000 - 72000 £ per year.
We need a Contractor to join us as a UX Researcher to support a global strategic project with a focus on mixed quantitative and qualitative research methods, particularly strong quantitative skills.
Experience we expect you to possess:
- 6+ years of user research experience with direct, hands‑on experience in both qualitative and quantitative methods
- Demonstrated experience in designing and leading large‑scale quantitative surveys across large samples
- Hands‑on experience with information architecture methods, including tree testing and card sorting
- Strong experience with moderated and unmoderated usability testing in an Agile delivery environment
- Deep familiarity with UX metrics and benchmarking, including SUS, task completion rate, SEQ and related usability and performance measures
- Ability to synthesise quantitative and qualitative findings into clear, actionable insights that influence product and design decisions at scale
Nice to have:
- Experience with platforms like UserZoom, Maze or Optimal Workshop
- Familiarity with advanced quantitative analysis or a strong background in statistics
- Knowledge of product market fit, KANO, or other feature prioritisation methods or frameworks
Here’s what you’ll be doing:
- Hands‑on UX Research Projects (70% Capacity)
- Lead independent, end‑to‑end foundational research projects with a strong focus on quantitative surveys
- Design and run research studies to support feature prioritisation frameworks across multiple markets
- Support additional strategic, foundational projects as the program(s) evolve
- Conduct information architecture research across multiple markets and moderated and unmoderated design testing across design and delivery teams
- Synthesise and develop a recommendations framework to inform global product owners on research findings to support product decisions
- Research Process and Standards (20% Capacity)
- Contribute to and help evolve the global research playbook, establishing standards, templates, best practices for high‑quality research
- Partner with designers to support and enable design‑led research, providing guidance on methods, study design and interpretation of results
- Ensure alignment with UX metrics, frameworks, and organisational standards
- Research Operations (10% Capacity)
- Support the development of a research repository and UX research backlog
- Ensure research tools are being used within budget constraints
Please note, due to the Christmas break, we will review applications w/c 5th January with a view to fast‑track interviews and onboard as quickly as possible.
Location: London, England, United Kingdom
Seniority level: Mid‑Senior level. Employment type: Contract. Job function: Information Technology. Industries: IT Services and IT Consulting.
Senior UX Researcher - Contract employer: Toyota Connected Europe
Contact Detail:
Toyota Connected Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher - Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the UX field and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX research projects, especially those involving quantitative methods. Make sure it’s easy to navigate and visually appealing – just like a good user experience!
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of UX metrics and usability testing. Be ready to discuss how you've used these in past projects and how they can influence product decisions. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the quickest way to get noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on the chance to stand out!
We think you need these skills to ace Senior UX Researcher - Contract
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 6+ years of user research experience right at the start. We want to see your hands-on experience with both qualitative and quantitative methods, so don’t hold back on those details!
Quantitative Skills are Key: Since we’re looking for strong quantitative skills, be sure to showcase any large-scale surveys you've designed and led. Include specific metrics or outcomes that demonstrate your impact – numbers speak volumes!
Tailor Your Application: Take a moment to tailor your application to our job description. Mention your familiarity with UX metrics and any relevant tools like UserZoom or Maze. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Toyota Connected Europe
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss your hands-on experience with large-scale surveys and usability testing. Prepare examples of how you've used these methods in past projects to influence product decisions.
✨Showcase Your Analytical Skills
Since strong quantitative skills are a must, be prepared to talk about your familiarity with UX metrics and benchmarking. Bring along any relevant data or case studies that demonstrate your ability to synthesise findings into actionable insights.
✨Familiarise Yourself with Tools
If you have experience with platforms like UserZoom, Maze, or Optimal Workshop, make sure to highlight this during the interview. If not, do a bit of research on these tools so you can speak knowledgeably about them and how they could fit into the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills in an Agile environment. Think of specific situations where you led research projects or collaborated with designers, and be ready to explain your thought process and outcomes.
