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For Companies At a Glance
- Tasks: Support exciting EV projects through competitor analysis and service design.
- Company: Join Toyota Connected, a leader in redefining mobility experiences.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Make an impact on innovative projects while developing your design skills.
- Qualifications: Experience in service design or UX, and strong analytical skills.
- Other info: We value diverse backgrounds and encourage all to apply!
The predicted salary is between 30000 - 42000 £ per year.
We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion.
Your Experience
- Direct experience with competitor analyses focusing on business analysis, service design, product or UX design
- Some experience coordinating or running research projects
- Experience contributing to design or research deliverables
- Ability to analyse markets and services to make strategic recommendations
- Nice to have: Experience with collaboration tools like Figma or Miro
What You'll Be Doing
- Competitor & Market Analysis
- Conduct desk research into competitors, comparable services, and industry benchmarks
- Review and document competitor service journeys, touchpoints, and value propositions
- Support synthesis of findings into clear insights, themes, and opportunity areas
- Create competitor comparisons, summaries, and simple visual artefacts
- Support the creation of service design artefacts including journey maps, personas, and service blueprints
- Help document research and analysis outputs in clear, structured, and visual formats
- Support workshops or collaborative sessions where required
- Assist in preparing research materials such as discussion guides, surveys, and recruitment documents
- Support qualitative research activities (e.g. interviews, usability testing, observations)
- Help organise, analyse, and synthesise research data
About Toyota Connected
Creating a better world through connected mobility for all. Toyota Connected is a new company designed to redefine the world's mobility experience. We are delivering customer-focused products that aim to increase our access, convenience and, in some cases, fun!
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team! You might not feel like you "tick all the boxes" but we sincerely hope you’ll apply anyway because you could be exactly what we’re looking for!
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology and Design
Industries: IT Services and IT Consulting
Location: London, England, United Kingdom
Junior Service Designer - Contract in London employer: Toyota Connected Europe
Contact Detail:
Toyota Connected Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Service Designer - Contract in London
✨Tip Number 1
Get your networking game on! Reach out to folks in the industry, especially those who work at Toyota Connected or similar companies. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with service design and competitor analysis. Use visuals to make it pop – think journey maps and personas that showcase your design thinking.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of EV services and market trends. Be ready to discuss how you can contribute to the projects at Toyota Connected and share insights from your research experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Service Designer - Contract in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service design and competitor analysis. We want to see how your skills align with the projects we're working on, so don’t hold back!
Showcase Your Research Skills: Since you'll be supporting research activities, include examples of any past research projects you've coordinated or contributed to. We love seeing how you’ve turned insights into actionable recommendations!
Be Visual: If you have experience with tools like Figma or Miro, show us! Include any visual artefacts you've created, like journey maps or personas, to demonstrate your design thinking process. We appreciate a good visual!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Toyota Connected Europe
✨Know Your Competitors
Before the interview, dive deep into competitor analyses. Familiarise yourself with their service journeys and value propositions. This will not only show your understanding of the market but also help you articulate how you can contribute to the projects.
✨Showcase Your Research Skills
Be prepared to discuss any past experiences where you've coordinated or run research projects. Bring examples of discussion guides or surveys you've created, and be ready to explain how you synthesised findings into actionable insights.
✨Familiarity with Design Tools
If you have experience with collaboration tools like Figma or Miro, make sure to mention it! Even if you're not an expert, showing that you're willing to learn and adapt can set you apart from other candidates.
✨Prepare for Collaborative Scenarios
Since the role involves supporting workshops and collaborative sessions, think of examples where you've successfully worked in a team. Be ready to discuss how you contributed to group dynamics and helped achieve project goals.
