At a Glance
- Tasks: Support exciting EV projects through competitor analysis and service design.
- Company: Join Toyota Connected, a leader in redefining mobility experiences.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: We value unique perspectives and encourage all backgrounds to apply!
- Why this job: Make a real impact on innovative services while working with a diverse team.
- Qualifications: Experience in service design or UX, and strong analytical skills.
The predicted salary is between 30000 - 42000 £ per year.
We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion.
Your Experience
- Direct experience with competitor analyses focusing on business analysis, service design, product or UX design
- Some experience coordinating or running research projects
- Experience contributing to design or research deliverables
- Ability to analyse markets and services to make strategic recommendations
Nice to have
- Experience with collaboration tools like Figma or Miro
What You’ll Be Doing
- Competitor & Market Analysis
- Conduct desk research into competitors, comparable services, and industry benchmarks
- Review and document competitor service journeys, touchpoints, and value propositions
- Support synthesis of findings into clear insights, themes, and opportunity areas
- Create competitor comparisons, summaries, and simple visual artefacts
- Support the creation of service design artefacts including journey maps, personas, and service blueprints
- Help document research and analysis outputs in clear, structured, and visual formats
- Support workshops or collaborative sessions where required
- Research Support
- Assist in preparing research materials such as discussion guides, surveys, and recruitment documents
- Support qualitative research activities (e.g. interviews, usability testing, observations)
- Help organise, analyse, and synthesise research data
About Toyota Connected
Creating a better world through connected mobility for all. Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer‑focused products that aim to increase our access, convenience and, in some cases, fun!
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team! You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we’re looking for!
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Information Technology and Design
Industries: IT Services and IT Consulting
Location: London, England, United Kingdom
Junior Service Designer - Contract employer: Toyota Connected Europe
At Toyota Connected Europe, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership of their projects from day one. Located in the vibrant area of Farringdon, London, we offer a hybrid working model that promotes flexibility and work-life balance, alongside opportunities for professional growth and development in cutting-edge technology. Join us to be part of a team that is not only shaping the future of connected mobility but also values diversity, inclusion, and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Designer - Contract
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Toyota Connected Europe for a Junior Service Designer - Contract, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Toyota Connected Europe before they go live!
We think you need these skills to ace Junior Service Designer - Contract
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Junior Service Designer - Contract at Toyota Connected Europe, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Toyota Connected Europe does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Toyota Connected Europe. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Toyota Connected Europe.
How to prepare for a job interview at Toyota Connected Europe
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Toyota Connected Europe, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Toyota Connected Europe might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Toyota Connected Europe!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Toyota Connected Europe is looking for.
