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For Companies At a Glance
- Tasks: Support exciting EV projects through competitor analysis and service design.
- Company: Join Toyota Connected, a leader in redefining mobility experiences.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Why this job: Make a real impact on innovative services while working with a diverse team.
- Qualifications: Experience in service design or UX, and strong analytical skills.
- Other info: We value unique perspectives and encourage all backgrounds to apply!
The predicted salary is between 30000 - 42000 ÂŁ per year.
We need a Contractor to join us as a Service Designer to provide support across two concurrent projects focused on EV services and EU market expansion.
Your Experience
- Direct experience with competitor analyses focusing on business analysis, service design, product or UX design
- Some experience coordinating or running research projects
- Experience contributing to design or research deliverables
- Ability to analyse markets and services to make strategic recommendations
Nice to have
- Experience with collaboration tools like Figma or Miro
What You’ll Be Doing
- Competitor & Market Analysis
- Conduct desk research into competitors, comparable services, and industry benchmarks
- Review and document competitor service journeys, touchpoints, and value propositions
- Support synthesis of findings into clear insights, themes, and opportunity areas
- Create competitor comparisons, summaries, and simple visual artefacts
- Support the creation of service design artefacts including journey maps, personas, and service blueprints
- Help document research and analysis outputs in clear, structured, and visual formats
- Support workshops or collaborative sessions where required
- Assist in preparing research materials such as discussion guides, surveys, and recruitment documents
- Support qualitative research activities (e.g. interviews, usability testing, observations)
- Help organise, analyse, and synthesise research data
About Toyota Connected
Creating a better world through connected mobility for all. Toyota Connected is a new company designed to redefine the world’s mobility experience. We are delivering customer‑focused products that aim to increase our access, convenience and, in some cases, fun!
There’s been a lot of research showing how marginalised groups of people may not apply for jobs unless they meet all of the requirements. We also know that many UXers come from wide and wonderful backgrounds with different experiences - We value people who bring unique perspectives and add new knowledge to our team! You might not feel like you “tick all the boxes” but we sincerely hope you’ll apply anyway because you could be exactly what we’re looking for!
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Information Technology and Design
Industries: IT Services and IT Consulting
Location: London, England, United Kingdom
Junior Service Designer - Contract employer: Toyota Connected Europe
Contact Detail:
Toyota Connected Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Service Designer - Contract
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in service design, UX, or product design. Make it visually appealing and easy to navigate, so potential employers can see what you bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Be ready to discuss how your experience aligns with their needs, especially around EV services and market expansion. Tailor your answers to show you understand their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Junior Service Designer - Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service design and competitor analysis. We want to see how your skills align with the projects we’re working on, so don’t hold back!
Showcase Your Research Skills: Since you’ll be supporting research activities, it’s crucial to demonstrate any relevant experience you have. Share examples of past projects where you coordinated or contributed to research deliverables – we love a good story!
Be Visual: If you’ve worked with tools like Figma or Miro, include some visuals in your application. We appreciate creativity and clarity, so showing us your design artefacts can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Toyota Connected Europe
✨Know Your Competitors
Before the interview, dive deep into competitor analyses. Familiarise yourself with their service journeys and value propositions. This will not only show your understanding of the market but also demonstrate your ability to make strategic recommendations.
✨Showcase Your Research Skills
Be prepared to discuss any past experiences where you coordinated or ran research projects. Highlight specific examples of how you contributed to design or research deliverables, and be ready to explain your approach to synthesising findings into clear insights.
✨Familiarity with Design Tools
If you've used collaboration tools like Figma or Miro, mention this during the interview. Even if your experience is limited, showing a willingness to learn and adapt can set you apart from other candidates.
✨Prepare for Collaborative Sessions
Since the role involves supporting workshops and collaborative sessions, think about how you can contribute to these environments. Be ready to share ideas on how to facilitate discussions or document outputs effectively, showcasing your teamwork skills.
