Service Manager - Lead Toyota Service Excellence in Swindon
Service Manager - Lead Toyota Service Excellence

Service Manager - Lead Toyota Service Excellence in Swindon

Swindon Full-Time 39000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the Service department, ensuring efficiency and exceptional customer service.
  • Company: A top automotive dealership in Cheltenham with a focus on excellence.
  • Benefits: Competitive OTE of £65,000, generous holiday, wellness programs, and a company car.
  • Why this job: Join a dynamic team and make a real impact in the automotive industry.
  • Qualifications: Experience as a Senior Service Advisor or Assistant Service Manager required.
  • Other info: Great opportunities for career growth and development.

The predicted salary is between 39000 - 65000 £ per year.

A leading automotive dealership based in Cheltenham is seeking an experienced Service Manager. The individual will lead the Service department, ensuring efficiency, profitability, and exceptional customer service.

Ideal candidates will have prior experience in roles such as Senior Service Advisor or Assistant Service Manager.

The position offers a competitive OTE of £65,000, generous holiday, and numerous employee benefits including wellness programs and a company car.

Service Manager - Lead Toyota Service Excellence in Swindon employer: Toyota Cheltenham

Join a leading automotive dealership in Cheltenham, where we prioritise employee well-being and professional growth. As a Service Manager, you'll benefit from a competitive salary package, generous holiday allowances, and access to wellness programmes, all within a supportive work culture that values exceptional customer service and teamwork. Our commitment to excellence not only enhances your career but also ensures a rewarding and fulfilling work environment.
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Contact Detail:

Toyota Cheltenham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Lead Toyota Service Excellence in Swindon

✨Tip Number 1

Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the dealership. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for the interview by researching the dealership and its service department. Know their values and recent achievements so you can show how you align with their goals. We want to see you shine!

✨Tip Number 3

Practice your responses to common interview questions, but keep it natural. We’re looking for authenticity, so let your personality come through while showcasing your experience in service management.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Service Manager - Lead Toyota Service Excellence in Swindon

Leadership Skills
Customer Service Excellence
Profitability Management
Service Department Efficiency
Experience in Automotive Industry
Team Management
Communication Skills
Problem-Solving Skills
Organisational Skills
Time Management
Sales Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in service management and customer service. We want to see how your previous roles, like Senior Service Advisor or Assistant Service Manager, have prepared you for this position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for leading our Service department. Share specific examples of how you've driven efficiency and profitability in past roles.

Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team. Make sure to highlight any leadership experiences you've had, whether it's managing a team or mentoring colleagues. We love to see how you can inspire others!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!

How to prepare for a job interview at Toyota Cheltenham

✨Know Your Stuff

Make sure you brush up on your knowledge of Toyota service standards and the latest automotive trends. Being able to discuss specific examples from your previous roles, like how you improved efficiency or customer satisfaction, will show that you're not just familiar with the industry but also passionate about it.

✨Showcase Leadership Skills

As a Service Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or motivated staff to achieve targets. This will help the interviewers see you as a strong candidate for leading their Service department.

✨Customer Service is Key

Exceptional customer service is at the heart of this role. Be ready to share stories that highlight your commitment to customer satisfaction. Discuss how you've handled difficult situations or gone above and beyond for customers, as this will resonate well with the dealership's focus on service excellence.

✨Ask Insightful Questions

Interviews are a two-way street, so come prepared with thoughtful questions about the dealership's goals, team dynamics, and how they measure success in the Service department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Manager - Lead Toyota Service Excellence in Swindon
Toyota Cheltenham
Location: Swindon

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