Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Service department to deliver exceptional customer experiences and maximise performance.
- Company: Join a leading Toyota dealership in Cheltenham with a focus on customer care.
- Benefits: OTE of £65,000, company car, 25 days holiday, and wellness programmes.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in automotive roles preferred; full training provided for the right candidate.
- Other info: Enjoy discounts, incentives, and opportunities for professional growth.
The predicted salary is between 39000 - 65000 £ per year.
We are currently recruiting for a high achieving Service Manager for our Toyota Dealership based in Cheltenham. The hours of work are Monday - Friday, 8am - 6pm as well as working Saturdays on a rota basis. Benefits include an OTE of £65,000 and use of a company car.
In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.
Role and Responsibilities- To ensure the efficient and profitable operation of the Service department
- To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
- To ensure that all manufacturers policies and procedures are adhered to
- Planning, forecasting and delivering sales targets
- Managing and development of the team
- Growing Workshop utilisation and efficiency
- Exceeding Customer satisfaction
- Managing the smooth running and day to day activity of the Service Department
This role would ideally suit someone who has previously worked as a Senior Service Advisor, Assistant Service Manager, Parts Manager, or as an experienced Service Manager and is looking to Listers for better career and reward opportunities. Unlimited confidence, resilience, drive, energy and talent. A well-presented individual with a desire, character and attitude to succeed. The ability to quickly establish and build rapport with our customers. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
What we offer- 25 days holiday plus bank holidays
- Company Pension
- Wellness Programme
- Sick Pay
- Group life insurance
- Staff discount on car servicing
- Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
- Long service and loyalty incentives
- Staff referral scheme
- In-house, manufacturer & professional qualifications
- Free Parking / On-site Parking
- Company Events
Toyota Service Manager in Cheltenham employer: Toyota Cheltenham
Contact Detail:
Toyota Cheltenham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Toyota Service Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the Toyota dealership. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand the importance of customer care and how you can lead the team to exceed expectations. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Think about how your past experiences as a Senior Service Advisor or Assistant Service Manager can relate to this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to make a difference in our service department.
We think you need these skills to ace Toyota Service Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in customer service and team management, as these are key for us at StudySmarter. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the automotive industry and how you can exceed customer expectations. Keep it engaging and personal, showing us your personality and drive.
Showcase Relevant Experience: If you've worked in similar roles like Senior Service Advisor or Parts Manager, make sure to highlight that experience. We want to see how your background aligns with our needs, so don’t hold back on the details!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status directly from us!
How to prepare for a job interview at Toyota Cheltenham
✨Know Your Stuff
Make sure you brush up on your knowledge of Toyota's service policies and procedures. Familiarise yourself with the latest automotive trends and customer service best practices. This will show that you're not just a candidate, but someone who genuinely cares about delivering top-notch service.
✨Showcase Your Leadership Skills
As a Service Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully managed a team or improved performance. Highlight how you can motivate others to exceed customer expectations and drive sales.
✨Customer Care is Key
Since customer satisfaction is paramount, come ready with examples of how you've gone above and beyond for customers in the past. Share specific stories that demonstrate your ability to build rapport and resolve issues effectively. This will help you stand out as someone who truly values customer care.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the dealership's goals, team dynamics, and customer service strategies. This shows your interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
