Toynbee Hall in London invites applications for a Customer Care Representative. You will be the first friendly face or voice, handling debt, housing, benefits, and related enquiries with empathy and clear communication.
Training provided to manage sensitive conversations and connect clients to the right support services quickly. You will work across face-to-face, phone, and digital channels, using our CRM system and maintaining confidentiality.
Customer Care Advisor: Empathy Driven Support & Access employer: Toynbee Hall
Toynbee Hall is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of London’s East End. With a strong focus on employee growth and development, we offer opportunities for professional advancement while championing mental health initiatives that make a real difference in the community. Join us to be part of a passionate team that values collaboration, innovation, and meaningful contributions to society.
