At a Glance
- Tasks: Manage client relationships and deliver exceptional lifestyle and travel services.
- Company: Join Townhouse, a luxury service provider for UHNW individuals in London and Geneva.
- Benefits: Enjoy 20 days annual leave, performance bonuses, and a paid sabbatical after five years.
- Other info: Dynamic work environment with opportunities for personal and professional development.
- Why this job: Be part of a high-performance team that values growth and excellence in client service.
- Qualifications: Fluent Arabic speaker with strong operational judgement and client management skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Victoria, London
Schedule: Monday–Friday, 09:00–18:00, plus additional hours as required to fulfil the role
TOWNHOUSE – WHO WE ARE
Since 2013, Townhouse has been enhancing every aspect of our clients’ daily lives through anticipatory service, discretion, and meticulous attention to detail. Trained in some of the world’s most exclusive hotels, luxury hospitality is embedded in our culture and shapes the standards we bring to private residences, lifestyle management, and travel. Townhouse is a London- and Geneva-based private office serving international UHNW individuals. We support clients across the full residential lifecycle — from property search and relocation through to ongoing management and short stays — complemented by bespoke travel, lifestyle, and advisory services.
JOB SPECIFICATION – WHAT YOU’LL DO
As an Account Manager, you will play a central role in delivering Townhouse’s private client offering across residences, lifestyle, and travel. Acting as a key day-to-day contact for assigned clients, you will ensure every service is delivered seamlessly, proactively, and to the highest possible standard. You will be responsible for managing client relationships, coordinating requests, and overseeing service delivery across a varied portfolio. You will work closely with internal teams, external partners, and household staff to ensure consistency, efficiency, and excellence at every touchpoint. This role requires a hospitality-led mindset, strong operational judgement, and the ability to manage multiple workstreams with precision and discretion. You will be expected not only to respond effectively to client needs, but to anticipate them — creating a highly personalised and effortless experience that reflects the Townhouse standard.
Key Responsibilities
- Client Relationship Management
- Additional languages are advantageous.
- Commercial awareness and an understanding of high-value client relationship management.
- Confidence using Microsoft Office and operational platforms such as task management, CRM, finance, or workflow systems.
- A proactive mindset with the ability to anticipate needs and take ownership of outcomes.
Benefits
Townhouse is committed to fostering a high-performance, supportive environment where ambitious individuals can grow and thrive. Benefits include:
- 20 days annual leave, in line with company benefits guide
- Discretionary performance bonus (bi-annual and year-end)
- Aviva pension scheme
- Monthly team socials, seasonal events, and WFH allowances
- One-month paid sabbatical after five years of service
Account Manager (Arabic Speaker) - Skilled in Private Client Services, Lifestyle & Travel employer: Townhouse
Townhouse is an exceptional employer that prioritises the growth and well-being of its Nail Artists in East London. With a focus on professional development, competitive pay, and a vibrant work culture, employees benefit from extensive training, private healthcare, and generous discounts, all while being part of a diverse and inclusive team dedicated to delivering outstanding client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Arabic Speaker) - Skilled in Private Client Services, Lifestyle & Travel
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in client relationship management and luxury services. This will help you stand out when you meet potential employers.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses. Focus on how you can anticipate client needs and deliver exceptional service, just like Townhouse does.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Townhouse team and its commitment to excellence.
We think you need these skills to ace Account Manager (Arabic Speaker) - Skilled in Private Client Services, Lifestyle & Travel
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your experience in client relationship management and any relevant hospitality background to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for luxury service and how you can bring value to our clients. Be sure to mention your proactive mindset and ability to anticipate client needs.
Showcase Your Language Skills:Since we're looking for an Arabic speaker, make sure to highlight your language skills prominently. If you have experience working with diverse clients, share those stories to demonstrate your cultural awareness and adaptability.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Townhouse
✨Know Your Client
Before the interview, research Townhouse and its unique approach to private client services. Understand their values and how they enhance clients' lives through meticulous attention to detail. This will help you demonstrate your alignment with their culture and show that you're genuinely interested in the role.
✨Showcase Your Hospitality Mindset
During the interview, highlight your experience in hospitality or client management. Share specific examples of how you've anticipated client needs and delivered exceptional service. This will illustrate your ability to create a personalised experience, which is crucial for the Account Manager position.
✨Demonstrate Operational Savvy
Be prepared to discuss your familiarity with operational platforms like CRM systems and task management tools. Mention any relevant experience you have with these systems, as well as your confidence in using Microsoft Office. This will reassure them that you can manage multiple workstreams effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about their approach to client relationship management or how they measure success in this position. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
