At a Glance
- Tasks: Be the friendly face of our restaurant, managing reservations and greeting guests.
- Company: Join Motorino, a vibrant dining spot in Fitzrovia with a welcoming atmosphere.
- Benefits: Earn competitive pay, enjoy meals on duty, and benefit from generous staff discounts.
- Other info: Enjoy 29 days holiday and clear progression opportunities in a growing team.
- Why this job: Make guests feel valued while working in a dynamic and energetic environment.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 36270 - 40000 £ per year.
About Us
At Motorino, we are dedicated to providing an exceptional dining experience accentuated by our welcoming atmosphere and professional service. Nestled in the vibrant Fitzrovia area, we offer our guests a blend of modern London-Italian cuisine and seasonal ingredients, crafted by our talented kitchen team.
The Role
We are looking for a friendly and organised Receptionist to be the first point of contact for our guests. As a key member of our front-of-house team, you will set the tone for their arrival and help ensure a smooth operation at the restaurant. Your responsibilities will include managing reservations, greeting guests, and maintaining a welcoming environment.
What You’ll Do
- Greet guests with a warm and friendly attitude, ensuring they feel valued from the moment they enter.
- Manage and coordinate reservations efficiently, optimizing table turnover and guest experience.
- Answer phone calls and emails in a timely and professional manner, providing information and assistance as needed.
- Assist with administrative tasks, including preparing reports and managing guest feedback.
- Collaborate closely with the front-of-house and kitchen teams to ensure seamless service delivery.
Requirements
- Previous experience as a receptionist or in a similar customer service role (approx. 1-2 years).
- Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail to manage reservations effectively.
- Proficient in using modern POS systems and Microsoft Office applications.
- Ability to work well under pressure in a busy environment.
- The legal right to work in the UK and flexibility to work evenings and weekends when required.
Benefits
- Competitive Pay & Earning Potential: £15.50 – £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
- £36,270 – £40,000 indicative annual earnings (based on a 45-hour week).
- Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance.
- Holiday: 29 days per year including public holidays (pro rata).
- Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group.
- Pension: company pension scheme.
If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you’re the right fit for Town.
Receptionist in London employer: Town London
At Motorino, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. Located in the lively Fitzrovia area, we offer competitive pay, generous holiday allowances, and opportunities for professional growth through structured training and clear progression paths. Join us to be part of a dynamic team that is passionate about delivering exceptional dining experiences while enjoying perks like meals on duty and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Make sure to research Motorino and its vibe before your interview. Knowing the menu and the restaurant's ethos will help you connect with the team and show that you're genuinely interested in being part of their welcoming atmosphere.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face guests see, so nail that warm and friendly welcome. A confident smile and a positive attitude can set the tone for the entire dining experience.
✨Tip Number 3
Be ready to demonstrate your organisational skills. Think of examples from your past roles where you managed reservations or handled busy situations. This will show that you can keep things running smoothly even when the restaurant is buzzing.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Motorino family right from the start!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and warm personality shine through. We want to see how you can set the tone for our guests' experience right from the start!
Tailor Your Experience:Make sure to highlight your previous experience as a receptionist or in customer service. We’re looking for those exceptional interpersonal skills, so don’t be shy about showcasing them!
Be Organised:Since managing reservations is key, demonstrate your strong organisational skills in your application. A well-structured application shows us you can handle the busy environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Town London
✨Know the Company
Before your interview, take some time to research Motorino. Understand their dining philosophy, menu offerings, and what makes them unique in the Fitzrovia area. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Receptionist, your interpersonal skills are crucial. During the interview, be sure to demonstrate your friendly and professional demeanour. Practice greeting the interviewer warmly and maintaining eye contact, as this will reflect how you would interact with guests.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like managing a busy reservation system or dealing with an unhappy guest. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to share those stories.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Dress smartly and professionally for your interview to reflect the welcoming atmosphere of Motorino. A polished appearance will show that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
