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For Companies At a Glance
- Tasks: Be the friendly face of our restaurant, managing reservations and greeting guests.
- Company: Join Motorino, a vibrant dining spot in Fitzrovia with a welcoming atmosphere.
- Benefits: Earn £15.50 – £17.00 per hour, enjoy meals on duty, and receive generous staff discounts.
- Why this job: Make guests feel valued while working in a dynamic and energetic environment.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Enjoy 29 days holiday, structured training, and clear career progression opportunities.
The predicted salary is between 15 - 17 £ per hour.
About Us
At Motorino, we are dedicated to providing an exceptional dining experience accentuated by our welcoming atmosphere and professional service. Nestled in the vibrant Fitzrovia area, we offer our guests a blend of modern London-Italian cuisine and seasonal ingredients, crafted by our talented kitchen team.
The Role
We are looking for a friendly and organised Receptionist to be the first point of contact for our guests. As a key member of our front-of-house team, you will set the tone for their arrival and help ensure a smooth operation at the restaurant. Your responsibilities will include managing reservations, greeting guests, and maintaining a welcoming environment.
What You’ll Do
- Greet guests with a warm and friendly attitude, ensuring they feel valued from the moment they enter.
- Manage and coordinate reservations efficiently, optimizing table turnover and guest experience.
- Answer phone calls and emails in a timely and professional manner, providing information and assistance as needed.
- Assist with administrative tasks, including preparing reports and managing guest feedback.
- Collaborate closely with the front-of-house and kitchen teams to ensure seamless service delivery.
Requirements
- Previous experience as a receptionist or in a similar customer service role (approx. 1-2 years).
- Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail to manage reservations effectively.
- Proficient in using modern POS systems and Microsoft Office applications.
- Ability to work well under pressure in a busy environment.
- The legal right to work in the UK and flexibility to work evenings and weekends when required.
Competitive Pay & Earning Potential
£15.50 – £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
£36,270 – £40,000 indicative annual earnings (based on a 45-hour week).
Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance.
Holiday: 29 days per year including public holidays (pro rata).
Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group.
Pension: company pension scheme.
If you’re excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you’re the right fit for Town.
Receptionist employer: Town London Ltd
Contact Detail:
Town London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research Motorino and its vibe before your interview. Knowing the menu and the restaurant's ethos will help you connect with the team and show that you're genuinely interested in being part of their welcoming atmosphere.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face guests see, so nail that warm and friendly welcome. A confident smile and a positive attitude can set the tone for the entire dining experience.
✨Tip Number 3
Be ready to demonstrate your organisational skills. Think of examples from your past roles where you managed reservations or handled busy situations. This will show that you can keep things running smoothly even when the restaurant is buzzing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use modern systems, just like the ones we use at Motorino.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and warm personality shine through. We want to see how you would greet our guests and make them feel valued right from the start!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or as a receptionist. We love seeing how your skills can contribute to creating that exceptional dining experience we pride ourselves on.
Be Organised: Since managing reservations is key to the role, demonstrate your organisational skills in your application. A clear and structured application will show us you can handle the busy environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Town London Ltd
✨Know the Menu Inside Out
Familiarise yourself with Motorino's menu and the dining experience they offer. Being able to discuss the dishes, ingredients, and any specials will show your genuine interest in the restaurant and help you connect with the interviewers.
✨Showcase Your People Skills
As a Receptionist, your ability to greet guests warmly is crucial. Practice your friendly greetings and think of examples where you've made guests feel welcome in previous roles. This will demonstrate your interpersonal skills and fit for the front-of-house team.
✨Demonstrate Organisational Skills
Prepare to discuss how you manage reservations and handle busy periods. Share specific examples from your past experiences that highlight your organisational abilities and attention to detail, which are key for optimising table turnover.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview, where you might need to handle a reservation or greet a guest. Practising these scenarios can help you feel more confident and showcase your ability to work under pressure in a busy environment.
