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For Companies At a Glance
- Tasks: Be the friendly face of our restaurant, managing reservations and greeting guests.
- Company: Join Motorino, a vibrant dining spot in Fitzrovia with a welcoming atmosphere.
- Benefits: Earn competitive pay, enjoy meals on duty, and benefit from generous staff discounts.
- Why this job: Make guests feel valued while working in a dynamic and energetic environment.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Enjoy 29 days holiday and clear progression opportunities in a growing team.
The predicted salary is between 36270 - 40000 £ per year.
About Us
At Motorino, we are dedicated to providing an exceptional dining experience accentuated by our welcoming atmosphere and professional service. Nestled in the vibrant Fitzrovia area, we offer our guests a blend of modern London-Italian cuisine and seasonal ingredients, crafted by our talented kitchen team.
The Role
We are looking for a friendly and organised Receptionist to be the first point of contact for our guests. As a key member of our front-of-house team, you will set the tone for their arrival and help ensure a smooth operation at the restaurant. Your responsibilities will include managing reservations, greeting guests, and maintaining a welcoming environment.
What You'll Do
- Greet guests with a warm and friendly attitude, ensuring they feel valued from the moment they enter.
- Manage and coordinate reservations efficiently, optimizing table turnover and guest experience.
- Answer phone calls and emails in a timely and professional manner, providing information and assistance as needed.
- Assist with administrative tasks, including preparing reports and managing guest feedback.
- Collaborate closely with the front-of-house and kitchen teams to ensure seamless service delivery.
Requirements
- Previous experience as a receptionist or in a similar customer service role (approx. 1-2 years).
- Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail to manage reservations effectively.
- Proficient in using modern POS systems and Microsoft Office applications.
- Ability to work well under pressure in a busy environment.
- The legal right to work in the UK and flexibility to work evenings and weekends when required.
Benefits
- Competitive Pay & Earning Potential £15.50 – £17.00 per hour typical take-home pay, including a discretionary share of the service charge (tronc).
- £36,270 – £40,000 indicative annual earnings (based on a 45-hour week).
- Hours & rota: full‑time, 5 days over 7 including evenings and weekends; rotas shared in advance.
- Holiday: 29 days per year including public holidays (pro rata).
- Perks: meals on duty, generous staff discount, structured training, tastings and clear progression in a growing group.
- Pension: company pension scheme.
If you're excited by honest ingredients, collaborative service and the energy of Covent Garden — apply now and tell us why you're the right fit for Town.
Receptionist in London employer: Town London Ltd
Contact Detail:
Town London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Make sure to research Motorino before your interview. Knowing about their menu, values, and the vibe of the restaurant will help you connect with the team and show that you're genuinely interested in being part of their front-of-house crew.
✨Tip Number 2
Practice your greeting! As a Receptionist, you'll be the first face guests see, so nail that warm and friendly welcome. A confident smile and a positive attitude can set the tone for the entire dining experience.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past roles where you managed reservations or handled busy situations. This will demonstrate your ability to keep things running smoothly at Motorino.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team and ready to dive into the vibrant atmosphere at Motorino.
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and organised nature that fits perfectly with our team.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your previous experience in customer service and how it relates to managing reservations and greeting guests. We love seeing how you connect your skills to what we do!
Show Enthusiasm: Express your excitement about joining our vibrant team at Motorino. Mention why you’re drawn to our restaurant and how you can contribute to creating a welcoming atmosphere for our guests. We appreciate passion!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Town London Ltd
✨Know the Menu Inside Out
Familiarise yourself with Motorino's menu and the dining experience they offer. Being able to discuss the dishes, ingredients, and any specials will show your genuine interest in the restaurant and help you connect with the interviewers.
✨Showcase Your People Skills
As a Receptionist, your interpersonal skills are crucial. Prepare examples of how you've successfully handled guest interactions in the past. Think about times when you turned a negative experience into a positive one, as this will highlight your ability to create a welcoming atmosphere.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage reservations and keep things running smoothly. You might even want to bring a mock-up of a reservation system or a plan for handling busy periods to demonstrate your organisational prowess.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like at Motorino. This shows you're not just interested in the job, but also in how you can contribute to their success.
