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- Tasks: Be the friendly face of our restaurant, managing reservations and welcoming guests.
- Company: A vibrant dining establishment in Greater London with a lively atmosphere.
- Benefits: Competitive pay, holiday benefits, and exciting staff perks.
- Why this job: Join a fun team and create memorable experiences for our guests.
- Qualifications: Customer service experience, strong communication skills, and POS system proficiency.
- Other info: Flexible hours required, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
A vibrant dining establishment in Greater London is seeking a friendly and organized Receptionist to be the first point of contact for guests. This role involves managing reservations, greeting visitors, and ensuring smooth operations within the restaurant.
Candidates should have:
- Experience in a customer service role
- Strong communication skills
- Proficiency with POS systems
The position offers competitive pay, holiday benefits, and staff perks, while requiring flexibility for evenings and weekends.
Guest Experience Host – Front Desk & Reservations employer: Town London Ltd
Contact Detail:
Town London Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host – Front Desk & Reservations
✨Tip Number 1
Make sure to showcase your personality! As a Guest Experience Host, being friendly and approachable is key. When you get the chance to meet potential employers, let your enthusiasm shine through – it’s all about making that first impression count!
✨Tip Number 2
Brush up on your customer service skills before any interviews. Think of examples from your past experiences where you’ve gone above and beyond for a guest. We want to hear those stories that highlight your ability to create memorable experiences!
✨Tip Number 3
Don’t forget to research the restaurant! Knowing their menu, vibe, and values can give you an edge during interviews. It shows you’re genuinely interested and ready to contribute to their team.
✨Tip Number 4
Apply through our website for the best chance at landing the role! We’re always looking for passionate individuals who fit the bill, so don’t hesitate to put yourself out there. Your next adventure could be just a click away!
We think you need these skills to ace Guest Experience Host – Front Desk & Reservations
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and vibrant personality shine through! We want to see how you can bring that warmth to our guests right from the start.
Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had. We love seeing how your past experiences can contribute to creating a fantastic guest experience at our establishment.
Be Clear and Organised: Just like in the role, clarity and organisation are key in your application. Keep it neat, structured, and easy to read so we can quickly see why you’d be a great fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Town London Ltd
✨Know the Venue Inside Out
Before your interview, do a bit of research on the dining establishment. Familiarise yourself with their menu, atmosphere, and any recent news or events. This shows genuine interest and helps you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve excelled in customer service. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your ability to handle guests with care and professionalism.
✨Practice Your Communication Style
As a Receptionist, strong communication is key. Practice speaking clearly and confidently about your experiences. You might even want to role-play common scenarios, like greeting a guest or handling a reservation issue, to show you’re ready for the front desk.
✨Be Ready for Flexibility Questions
Since the role requires flexibility for evenings and weekends, be prepared to discuss your availability. Highlight your willingness to adapt and share any previous experiences where you successfully managed a flexible schedule.
