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For Companies At a Glance
- Tasks: Lead the front of house team and create amazing experiences for guests.
- Company: Join Hydes Brewery, a family-oriented company with a rich history since 1863.
- Benefits: Earn up to £34,500 plus bonuses, tips, and fantastic perks like discounts and paid breaks.
- Why this job: Be part of a vibrant community pub and make a real impact on guest experiences.
- Qualifications: Strong customer service skills and a passion for team development.
- Other info: Flexible shifts, career progression opportunities, and a supportive work environment.
The predicted salary is between 27600 - 41400 £ per year.
Are you a supervisor, duty or assistant manager looking for the next step in your career? If so, this could be the job for you!
What’s on offer?
- Up to £34,500 per year
- Quarterly Bonus
- Tips
- Discounts Platform
- 24/7 access to GP online
- Paid breaks
- 50% discount off food for up to 6 people
- 50% off accommodation
- Pension plan
- Employee assistance programme offering 24/7 support and advice
What hours will you be working as a Deputy Manager?
Up to 48 hours per week including evenings and weekends, flexible shifts, 2 consecutive rest days each week.
Your Development:
Learning & development programme with funded hospitality qualifications, career planning, support and progression opportunities.
What you’ll be doing as a Deputy Manager
The Deputy Manager is a key role in making the pub a success. You will be the leader of the front of house team, knowledgeable about our products, and have a passion for providing great experiences for our guests and team. This is a role that requires excellent teamwork and involvement in all areas alongside a dedicated and enthusiastic team. Your role will be crucial in supporting the General Manager in achieving the ambitions and goals of your pub, and responsibilities will include carrying out or supporting in:
- Increasing sales through events and promotions, using engaging marketing content, and social media platforms.
- Managing stock on a daily basis, and ensuring appropriate stock levels for all events.
- Delivering excellent standards in customer service, effective networking, site safety and hygiene.
- Motivating, coaching, and leading the team and managing their performance and development.
- Controlling costs, creating efficiencies, and managing and meeting GPs, through a clear understanding of your pub profit and loss report.
- Utilising company IT platforms to complete required processes and procedures, ensuring operational and legislative compliance, including health and safety.
Skills & Experience
- With a focus on developing positive relationships within the community, you will have strong customer service skills with the ability to develop an inspiring culture across the site for your customers and your team.
- You will seek to improve your site and your own personal development, through a process of continual learning, and be an advocate of continual learning and development for your team.
- Able to plan and organise, you will have a strategic awareness of the long term goals of the business and be able to achieve your objectives, using evidence based decision making, and your determination to succeed.
As a Deputy Manager you will be passionate, resilient, friendly and fair, you will have a strong and ethical approach to carrying out your role, and be an empowering leader for your team.
Your Pub
The Nursery Inn in Heaton Norris, is very much the heart of the community, hosting a large bowling green, and regular entertainment for the locals, it is a particularly busy site. There is a high-quality value-led food menu offering a variety for customers. Televised sport and regular entertainment are always well received by regulars at the Nursery Inn.
About Hydes
Established in 1863, Hydes Brewery is based in Manchester and has expanded to include a portfolio of nearly 50 restaurants, pubs, bars, and hotels, and continues to grow, while still retaining its family feel. We have pubs across Greater Manchester, Lancashire and throughout Cheshire including Chester and Wrexham and some in the Wirral, near Liverpool. Hydes’ vision is to deliver exceptional hospitality, and it’s our people that will help us achieve this. With a mission to deliver attractive environments, high quality products and exceptional service, we value our people and believe in recognising, rewarding and developing our teams.
Our aim is to create a great teamworking environment in which the opinions of all are sought and valued, and to grow our future talent from within, with continued development and progression opportunities. Hydes is #OpenToAll and committed to encouraging equality, diversity and inclusion among our people, and we oppose and want to eliminate discrimination and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We want everyone in our business to be treated with fairness and respect. If you need reasonable adjustments at any point in the application or interview process, please let us know.
Deputy Manager employer: Town Local
Contact Detail:
Town Local Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Deputy Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Share posts about your passion for hospitality and engage with others in the field. This can help you stand out and attract potential employers.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the Deputy Manager role. Think about how you would handle team dynamics, customer service challenges, and stock management. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Hydes.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your relevant experience in managing teams, customer service, and any specific achievements that align with what we’re looking for.
Show Your Passion: Let your enthusiasm for hospitality shine through! We want to see your passion for providing great experiences for guests and how you can inspire your team. Share examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Town Local
✨Know Your Pub
Before the interview, do your homework on the Nursery Inn and Hydes Brewery. Familiarise yourself with their menu, community involvement, and any recent events or promotions. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've motivated and developed your team in previous roles. Think about specific situations where you’ve improved performance or resolved conflicts, as these will highlight your leadership style.
✨Demonstrate Customer Service Passion
Customer service is key in this role. Be ready to discuss your approach to providing excellent service and how you handle difficult situations. Share stories that illustrate your commitment to creating great experiences for guests and fostering a positive atmosphere.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the pub's goals, team culture, and development opportunities. This not only shows your enthusiasm but also helps you assess if the role aligns with your career aspirations.
