At a Glance
- Tasks: Schedule and allocate works efficiently to ensure high-quality maintenance services.
- Company: Join a supportive team at Town and Country Housing, committed to kindness and diversity.
- Benefits: Enjoy a competitive salary, generous leave, and flexible benefits tailored for you.
- Other info: Full-time role with excellent career growth and a vibrant workplace culture.
- Why this job: Make a real impact by coordinating resources and enhancing customer satisfaction.
- Qualifications: Previous planning experience and strong communication skills are essential.
The predicted salary is between 32022 - 39138 £ per year.
We are looking for a proactive and organised Planner to join our team, supporting the delivery of high-quality maintenance services. Reporting to the Supervisor, you will play a key role in ensuring works are efficiently scheduled and completed in line with contractual standards and customer expectations. This is a fast-paced, collaborative role where your ability to coordinate resources, manage priorities, and deliver excellent service will make a real difference.
What You’ll Do
- You will be responsible for scheduling and allocating works to operatives and subcontractors, ensuring the right skills are matched to each job and that appointments are planned for maximum efficiency.
- You’ll manage workflows, monitor performance against targets, and ensure all works are completed within agreed timescales.
- Working closely with Supervisors and Managers, you’ll review diaries, coordinate multi-trade appointments, and maintain accurate system records.
- You’ll also support customer satisfaction by handling queries and complaints, identifying trends, and driving improvements to service delivery.
What You Will Need
- Previous planning or scheduling experience.
- Confidence using Microsoft Office tools including Excel, Word and Outlook.
- Strong communication skills, with the ability to work both independently and as part of a team.
- A proactive, organised approach and a commitment to delivering excellent customer service.
- Experience within social housing repairs and maintenance would be advantageous, but not essential.
This is a full time permanent position, working on site 8am-5pm Monday-Friday. The salary is £29,648 for 40 hours a week.
Why Choose Us
- Salary of £29,648
- 25 days, increasing to 28 days at 5-years service and 30 days at 10-years service
- Up to £3,000 colleague referral fee
- Contributory pension scheme with 4% to 10% matched contributions
- Life insurance
- 24/7 digital GP service and counselling helpline (including face-to-face sessions)
- Free annual eye test voucher and contribution towards glasses
- Free annual flu jab
- Flexible annual benefits (for dental, healthcare, shopping vouchers, technology etc.)
- Access to an extensive range of corporate discounts on shopping travel, & days out
- Travel loan
Why join us?
When you join Town and Country Housing, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If you have any questions about this role, please email the Talent Team on talent@tch.org.uk.
Planner in Tonbridge employer: Town & Country Housing
Town & Country Housing is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. With a focus on delivering high-quality maintenance services, the company fosters a collaborative environment where skilled tradespeople can thrive while making a meaningful impact in the community. Additionally, employees benefit from a full van and fuel card, ensuring they have the tools needed to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Planner in Tonbridge
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Planner at Town & Country Housing!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Town & Country Housing or be willing to refer you for that Planner position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Town & Country Housing who’s on the lookout for their next Planner star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Planner role at Town & Country Housing!
We think you need these skills to ace Planner in Tonbridge
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Town & Country Housing. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Town & Country Housing
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Town & Country Housing. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
