At a Glance
- Tasks: Be the friendly voice helping tenants with their repair needs.
- Company: Join Town & Country Housing Group, dedicated to serving the community.
- Benefits: Full-time role with competitive salary and job stability.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in people's lives by solving their repair issues.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28800 - 43200 € per year.
TCH Repairs provides a repair service to over 10,000 tenants of Town & Country Housing. Your role is to be their first point of contact when they raise a repair, answering calls to the repair helpdesk.
Location: Tunbridge Wells, Kent
Employment Type: Full Time
For more information, and to apply, please click 'Apply Now'.
Repairs Service Advisor employer: Town & Country Housing
Town & Country Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in the picturesque Tunbridge Wells, Kent, we provide our Repairs Service Advisors with comprehensive training, competitive salaries, and opportunities for career advancement, making it a fulfilling place to contribute to the community while developing your skills.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Service Advisor
✨Tip Number 1
Make sure you know the ins and outs of the Repairs Service Advisor role. Brush up on common repair issues and customer service techniques so you can impress during your interview.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for tenants, being clear and friendly is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees at Town & Country Housing Group on LinkedIn. They might share insights or even put in a good word for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Repairs Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs Service Advisor role. Highlight any relevant experience in customer service and repairs, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping tenants and how your skills make you a great fit for our team at Town & Country Housing.
Showcase Your Communication Skills:As the first point of contact for tenants, strong communication skills are key. In your application, give examples of how you've effectively communicated in previous roles, especially in customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Town & Country Housing
✨Know the Role Inside Out
Before your interview, make sure you understand what a Repairs Service Advisor does. Familiarise yourself with the types of repairs you might be dealing with and the common issues tenants face. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As the first point of contact for tenants, strong communication skills are key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Show Empathy and Problem-Solving Skills
In customer service roles, empathy is crucial. Think of examples from your past experiences where you've successfully resolved issues or helped someone in need. Be ready to share these stories during your interview to demonstrate your ability to connect with tenants and handle their concerns effectively.
✨Research Town & Country Housing Group
Take some time to learn about Town & Country Housing Group and their values. Understanding their mission and how they serve their tenants can give you an edge in the interview. It shows that you’re not just looking for any job, but that you’re specifically interested in being part of their team.
