At a Glance
- Tasks: Manage properties, support tenants, and create safe, sustainable communities.
- Company: Join Town and Country Housing, a values-driven organisation.
- Benefits: Enjoy 30 days leave, flexible benefits, and a contributory pension scheme.
- Other info: Full-time role with excellent career growth and supportive culture.
- Why this job: Make a real difference in people's lives and improve local environments.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 36042 - 41645 £ per year.
We’re looking for a customer-focused and proactive person with strong communication skills and experience in housing or neighbourhood management. You’ll be organised and able to manage your own workload, handling a range of tenancy and estate matters. You'll have a solution-focused approach, you’ll build strong relationships with residents and partners, address anti-social behaviour, and contribute to creating safe, sustainable communities.
You will manage a patch of properties, delivering a high-quality, responsive housing management service. You’ll support tenants to sustain their tenancies, handle anti-social behaviour cases, and ensure homes are let efficiently. Working closely with residents, colleagues, and external agencies, you’ll play a key role in maintaining safe neighbourhoods, improving local environments, and using customer feedback to drive continuous service improvement.
When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.
What we offer:
- Contributory pension scheme up to 10% matched contributions
- Life assurance of 4x annual salary (Terms and Conditions apply)
- 30 days annual leave in addition to bank holidays
- Two volunteer days per year
- 24/7 digital GP service and counselling helpline (including face-to-face sessions)
- Free annual eye test voucher and contribution towards glasses
- Enhanced maternity, paternity, and shared parental leave provision
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- Annual flu vaccinations
This is a full time, permanent position, working 35 hours a week. The salary is between £36,042 - £41,645 dependent on experience.
You must have the right to work in the UK; we are unable to provide a visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role.
If you have any questions about this role, please email the Talent Team on talent@tch.org.uk
As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Interviews will be taking place in person Monday 13th July 2026.
Neighbourhood Manager employer: Town & Country Housing
At Town and Country Housing, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work environment. As a Neighbourhood Housing Officer, you'll not only have the opportunity to make a meaningful impact in our communities but also benefit from a comprehensive range of perks, including a generous pension scheme, flexible working arrangements, and a commitment to employee well-being through initiatives like our 24/7 digital GP service. Join us in a role where your contributions are valued, and you can grow alongside a team that embodies our core values of kindness, diversity, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Town & Country Housing, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Town & Country Housing and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Neighbourhood Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Town & Country Housing and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Town & Country Housing
✨Get to Know Public Sector Values
Before your interview with Town & Country Housing, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Town & Country Housing.
