At a Glance
- Tasks: Support residents in overcoming hoarding challenges and improve their wellbeing.
- Company: Join a compassionate team at Town and Country Housing.
- Benefits: Generous leave, pension scheme, and flexible benefits for a balanced life.
- Other info: Full-time role with excellent career growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with vulnerable individuals and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our Vacancy
We’re looking for a compassionate and proactive Home Straight Coordinator to join our team, supporting residents across the Tunbridge Wells Borough who are experiencing hoarding behaviours or challenges relating to clutter in their homes.
This rewarding role focuses on helping people improve their wellbeing, reduce risks within their living environment, and regain control through personalised, strengths‑based support.
- What you’ll do
- Manage a caseload of customers, building trusted relationships and providing tailored support to help them achieve their goals.
- Conduct needs and risk assessments, identify underlying causes of hoarding behaviours, and work with customers to develop practical solutions that promote independence and safety.
- Collaborate with partner agencies, make referrals to specialist services, maintain accurate case records, and champion the Home Straight service within the local community.
- What you’ll need
- Experience supporting vulnerable people, either professionally or through voluntary work.
- Excellent communication and organisational skills.
- Empathy, self‑motivation, and commitment to helping people make positive changes.
- Good understanding of local support services, confidentiality and safeguarding, confidence using Microsoft Office and case management systems.
- Full driving licence, access to an insured vehicle, and willingness to work flexibly across different locations.
- Terms and conditions
This is a full‑time, fixed‑term contract position working 35 hours a week. The contract ends in March2027. The role is based in Thanet.
Why join us
When you join Town and Country Housing, you’ll be part of a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included and empowered.
What we offer
- Contributory pension scheme up to 10% matched contributions.
- Life assurance of 4x annual salary (Terms and Conditions apply).
- 30 days annual leave in addition to bank holidays.
- Two volunteer days per year.
- 24/7 digital GP service and counselling helpline (including face‑to‑face sessions).
- Free annual eye test voucher and contribution towards glasses.
- Enhanced maternity, paternity, and shared parental leave provision.
- Flexible benefits scheme, including family‑friendly benefits and access to a discount portal.
- Annual flu vaccinations.
- Legal and Accessibility Statement
You must have the right to work in the UK; we are unable to provide visa sponsorship.
We reserve the right to close this advert early if we receive a high volume of suitable applications.
As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible to everyone.
We guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies and will make reasonable adjustments where required throughout the recruitment process.
Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know how we can offer support to enable them to participate fully.
How to apply
Please apply now by submitting a CV and a short statement explaining why you are the perfect fit for this role.
- If you have any questions about this role, please email the Talent Team at
- #J-18808-Ljbffr
Home Straight Coordinator in Margate employer: Town & Country Housing
Town & Country Housing is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. With a focus on delivering high-quality maintenance services, the company fosters a collaborative environment where skilled tradespeople can thrive while making a meaningful impact in the community. Additionally, employees benefit from a full van and fuel card, ensuring they have the tools needed to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Home Straight Coordinator in Margate
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Town & Country Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Town & Country Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Town & Country Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Town & Country Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Home Straight Coordinator in Margate
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Town & Country Housing:Before hitting send, make sure to tailor your application specifically to Town & Country Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Town & Country Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
