At a Glance
- Tasks: Support vulnerable individuals with home adaptations and manage cases from start to finish.
- Company: Join a compassionate team at Town & Country Housing, dedicated to making a difference.
- Benefits: Enjoy 30 days leave, a pension scheme, and access to health services.
- Other info: Part-time role with flexible hours and a commitment to diversity and inclusion.
- Why this job: Make a real impact by helping others maintain their independence and quality of life.
- Qualifications: Strong organisational skills and experience in customer support are essential.
The predicted salary is between 28044 - 34276 £ per year.
We are looking for an organised and customer-focused professional to support the delivery of Disabled Facilities Grants, home adaptations, loans, and related services. The role is key to helping vulnerable people maintain their independence by providing practical guidance, coordinating adaptations, and managing cases from referral through to completion.
You will manage customers through the Disabled Facilities Grant and home adaptation process, providing support, advice, and guidance from initial enquiry to completion. The role involves carrying out customer visits, coordinating applications and paperwork, maintaining accurate records, and working closely with colleagues, contractors, and external agencies to help customers live independently.
You'll have strong organisational and communication skills, with the ability to manage multiple cases and build positive relationships with customers and stakeholders. Experience in administration, customer support, and record management is important, along with a commitment to safeguarding, confidentiality, and delivering a high-quality service to vulnerable individuals.
This is a part time role working 26 hours a week, Monday, Tuesday, Thursday and Friday (10:00 to 17:00). Please note this is a fixed term contract until 31st March 2027.
When you join Town & Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.
What we offer:
- Contributory pension scheme up to 10% matched contributions
- 30 days annual leave in addition to bank holidays
- 24/7 digital GP service and counselling helpline (including face-to-face sessions)
- Free annual eye test voucher and contribution towards glasses
- Enhanced maternity, paternity, and shared parental leave provision
- Annual flu vaccinations
You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications.
As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Caseworker in Bexhill-on-Sea employer: Town & Country Housing
Town & Country Housing is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth. With a focus on delivering high-quality maintenance services, the company fosters a collaborative environment where skilled tradespeople can thrive while making a meaningful impact in the community. Additionally, employees benefit from a full van and fuel card, ensuring they have the tools needed to succeed in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Caseworker in Bexhill-on-Sea
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Town & Country Housing, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Town & Country Housing. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Town & Country Housing's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Caseworker in Bexhill-on-Sea
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Town & Country Housing. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Town & Country Housing.
How to prepare for a job interview at Town & Country Housing
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Town & Country Housing.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Caseworker at Town & Country Housing.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Town & Country Housing that you're ready to hit the ground running in the Caseworker role.
