At a Glance
- Tasks: Provide emergency support to tenants and ensure their wellbeing.
- Company: Join a dedicated team focused on community support and tenant wellbeing.
- Benefits: Flexible shifts, valuable experience, and the chance to make a difference.
- Other info: Opportunity to develop skills in a rewarding and impactful role.
- Why this job: Be a vital part of a supportive community and help others thrive.
- Qualifications: Strong communication skills and a passion for helping people.
Role Summary: The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24 hour emergency response service) during their contracted hours. The post holder's principal responsibilities are as follows:
- To respond to emergency calls from tenants, responding in accordance with agreed procedures;
- To support individual tenants and leaseholders to sustain their tenancies/leases with the Society;
- To ensure the scheme is safe and action any required emergency repairs and log any other;
- To complete administrative tasks as directed by the Housing Officer.
The post holder will ensure they understand and consistently implement the Society’s Policies and Procedures making any recommendations for changes.
Shift Pattern: Every other Saturday, 12 hours - 9-9; Every other Sunday, 12 hours 9-9; Every Thursday, 4 hours 5-9.
Housing Support Worker in Larkfield employer: Town & Country Housing Group
As an Estates Contract Officer, you will join a dynamic team dedicated to fostering safe and vibrant communities. Our organisation prioritises employee well-being with a supportive work culture, opportunities for professional development, and a commitment to making a positive impact in residents' lives. Located in a thriving area, we offer a collaborative environment where your contributions are valued and recognised.
Contact Details:
Town & Country Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Worker in Larkfield
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common questions for housing support roles and practice your responses. We want you to feel confident when discussing how you can help tenants sustain their tenancies.
✨Tip Number 3
Showcase your skills! When you get the chance, highlight your experience with emergency response and administrative tasks. Make sure they see how you can keep the scheme safe and efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Support Worker in Larkfield
Some tips for your application 🫡
Show Your Passion for Wellbeing:When writing your application, let us see your enthusiasm for supporting tenants and promoting their wellbeing. Share any relevant experiences that highlight your commitment to helping others, as this is key for the Housing Support Worker role.
Be Clear and Concise:We appreciate straightforward applications! Make sure to keep your language clear and to the point. Highlight your skills and experiences that directly relate to the responsibilities mentioned in the job description, like emergency response and administrative tasks.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Housing Support Worker position. Mention how you can contribute to the Society’s Policies and Procedures.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Town & Country Housing Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housing Support Worker. Familiarise yourself with the Wellbeing Service and how it operates, especially the emergency response procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Your Empathy Skills
As a Housing Support Worker, you'll be dealing with tenants who may be in distress. Prepare examples from your past experiences where you've shown empathy and support. This could be in previous jobs or even volunteer work. Highlighting these skills will show that you can handle the emotional aspects of the job.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, like an emergency call from a tenant. Think through potential scenarios beforehand and outline your thought process. This will demonstrate your problem-solving abilities and your understanding of the importance of quick, effective responses.
✨Show Your Administrative Skills
Since part of the role involves completing administrative tasks, be prepared to discuss your organisational skills. Bring examples of how you've managed paperwork or used software in previous roles. This will reassure them that you can handle the administrative side of the job efficiently.
