At a Glance
- Tasks: Handle customer feedback, investigate complaints, and enhance service quality.
- Company: Join Town & Country Housing Group, a leader in customer experience.
- Benefits: Gain valuable skills, earn while you learn, and enjoy a supportive environment.
- Other info: Structured apprenticeship with real-world experience and growth opportunities.
- Why this job: Make a difference by improving customer experiences and developing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 19350 - 23650 £ per year.
Town & Country Housing Group is seeking a Customer Feedback and Information Apprentice to join our Customer Experience Team. This structured apprenticeship provides hands-on experience in handling complaints, investigating issues, and delivering excellent customer service while developing communication and coordination skills.
You will support administration of complaints, maintain records, communicate with customers by phone and email, and help identify service improvements.
Customer Experience Apprentice: Feedback & Complaints employer: Town & Country Housing Group
As an Estates Contract Officer, you will join a dynamic team dedicated to fostering safe and vibrant communities. Our organisation prioritises employee well-being with a supportive work culture, opportunities for professional development, and a commitment to making a positive impact in residents' lives. Located in a thriving area, we offer a collaborative environment where your contributions are valued and recognised.
Contact Details:
Town & Country Housing Group Recruitment Team
