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- Tasks: Coordinate Disabled Facilities Grants and home adaptations to support independent living.
- Company: Join a dedicated team focused on enhancing lives through essential home modifications.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing valuable skills in casework.
- Qualifications: Professional experience is important; soft skills are equally valued.
- Other info: Engage with diverse customers and collaborate with various stakeholders.
To fully action and coordinate the delivery of Disabled Facilities Grants and other home adaptations and provide information and guidance to promote independent living.
This role supports our customers throughout the grant and adaptation process, from initial contact to completion. With an eye for detail, you will assume the full responsibility of coordinating all aspects of casework, liaising with technical and non-technical staff, contractors and external stakeholders in a timely and accurate manner, whilst fully supporting our varying customer base.
- Conduct customer visits
- Complete any necessary grant or loan documentation required
Caseworker (West Kent) employer: Town & Country Housing Group
Contact Detail:
Town & Country Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caseworker (West Kent)
✨Tip Number 1
Familiarise yourself with the Disabled Facilities Grants process and relevant legislation. Understanding the ins and outs of these grants will not only help you in interviews but also demonstrate your commitment to supporting independent living.
✨Tip Number 2
Showcase your soft skills during any interactions, especially your communication and empathy. As a Caseworker, you'll be dealing with diverse customers, so highlighting your ability to connect and support them can set you apart from other candidates.
✨Tip Number 3
Prepare for potential scenario-based questions in interviews. Think about how you would handle various customer situations or challenges that may arise during the grant process, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Network with professionals in the field of social care and home adaptations. Engaging with others who have experience in similar roles can provide valuable insights and may even lead to referrals or recommendations for the position.
We think you need these skills to ace Caseworker (West Kent)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Caseworker position. Pay special attention to the skills needed for coordinating home adaptations and supporting customers.
Highlight Relevant Experience: When crafting your CV and cover letter, emphasise any previous experience in casework, customer service, or roles that required coordination with various stakeholders. Use specific examples to demonstrate your ability to manage multiple tasks effectively.
Showcase Soft Skills: Since soft skills are crucial for this role, make sure to highlight your communication, problem-solving, and organisational skills. Provide examples of how you've used these skills in past roles to support customers or manage projects.
Tailor Your Application: Customise your CV and cover letter for the Caseworker position by aligning your experiences and skills with the job requirements. Use keywords from the job description to ensure your application stands out to hiring managers.
How to prepare for a job interview at Town & Country Housing Group
✨Showcase Your Soft Skills
Since this role requires strong interpersonal skills, be prepared to discuss examples of how you've effectively communicated with customers or colleagues in the past. Highlight your ability to empathise and support others, as these qualities are crucial for a Caseworker.
✨Demonstrate Attention to Detail
Given the nature of the job, it's important to illustrate your attention to detail. Bring up specific instances where your meticulousness has led to successful outcomes, especially in coordinating projects or managing documentation.
✨Familiarise Yourself with Grant Processes
Research the Disabled Facilities Grants and other home adaptations relevant to the role. Being knowledgeable about these processes will not only impress your interviewers but also show your genuine interest in the position.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, challenges faced in the role, or how success is measured. It shows that you are engaged and serious about the opportunity.
