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- Tasks: Provide 24-hour emergency support and organise engaging evening activities for tenants.
- Company: Join a dedicated team focused on tenant wellbeing and community support.
- Benefits: Gain valuable experience, flexible hours, and the chance to make a difference.
- Why this job: Be a vital part of a supportive community and help others thrive.
- Qualifications: Strong communication skills and a passion for helping people.
- Other info: Work in a dynamic environment with opportunities for personal growth.
The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24-hour emergency response service) during their contracted hours and the evening events and activities programme. The post holders’ principal responsibilities are as follows:
- To respond to emergency calls from tenants and leaseholders, responding in accordance with agreed procedures.
- To contribute to the delivery of a programme of appropriate activities for tenants and leaseholders during the evening as agreed by the Housing Officer.
- To support individual tenants and leaseholders to sustain their tenancies/leases with TCH.
- To ensure the scheme is safe.
- To complete administrative tasks as directed by the Housing Officer.
The post holder will ensure they understand and consistently implement the Policies and Procedures making any recommendations for changes.
Based: Watling Court
Bank Housing Support Worker in Gravesend employer: Town & Country Housing Group
Contact Detail:
Town & Country Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Housing Support Worker in Gravesend
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to housing support. Think about scenarios where you’ve helped others or handled emergencies. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show your passion for helping others! When you get the chance to chat with potential employers, share your experiences and why you care about supporting tenants and leaseholders. Authenticity goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Bank Housing Support Worker in Gravesend
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you're excited about being a Housing Support Worker and how you can contribute to our Wellbeing Service.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the responsibilities listed in the job description. We love seeing how your background can help us deliver a fantastic service to our tenants and leaseholders.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Check Your Details: Before hitting 'send', double-check your application for any typos or errors. We want to see your best work, so take a moment to ensure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at Town & Country Housing Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Housing Support Worker. Familiarise yourself with the Wellbeing Service and how it operates, especially the emergency response procedures. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like responding to an emergency call or supporting a tenant in distress. Think of examples from your past experiences where you've demonstrated problem-solving skills and empathy. Practising these scenarios can really set you apart.
✨Show Your Commitment to Safety
Since ensuring the safety of tenants is a key part of the job, be ready to discuss how you would maintain a safe environment. You could mention any relevant training or experiences that highlight your awareness of safety protocols and your proactive approach to risk management.
✨Engage with the Evening Activities Programme
The role involves contributing to evening events and activities, so come prepared with ideas! Think about what types of activities could engage tenants and enhance their wellbeing. Sharing your thoughts during the interview shows initiative and a genuine interest in improving the community.
