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- Tasks: Help process car loan requests and ensure top-notch service for our members.
- Company: Join Town & Country Federal Credit Union, a not-for-profit committed to community support.
- Benefits: Enjoy medical, dental, vision, paid leave, 401k, tuition reimbursement, and more perks!
- Why this job: Be part of a team that makes a real impact in the community while building relationships.
- Qualifications: No experience needed; just a high school diploma or GED and a passion for helping others.
- Other info: Work full-time at our Scarborough, Maine Operations Center with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Career Opportunities with Town & Country Federal Credit Union
A great place to work.
Careers At Town & Country Federal Credit Union
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We are looking for an Indirect Lending Representative to be part of the Indirect Lending team contributing to the growth of one of the top auto lending programs in the state.
As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance and are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.
Function and Responsibilities
The Indirect Loan Representative is responsible for servicing submitted car loan requests from auto dealers. Through this process they will review the loan, funding packet, and documents submitted by the dealer for completeness before funding the loan. The Indirect Loan Representative will call all members to review satisfaction with the dealers, audit loan details for vehicles, and cross sell additional products and services. They will build and maintain professional relationships, offer first class service, while acting as a liaison between the credit union and dealer/retail network.
Experience & Education
One month to twelve months of similar or related experience. A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lifts up to 25 lbs.
Location
Full time on location at our Operations Center located in Scarborough Maine.
Medical (HSA), dental, vision, paid parental leave, vacation, paid holidays,401k, incentive plan, profit sharing, tuition reimbursement, free corporate logo wear, credit union product discounts, and lots of perks!
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Indirect Loan Representative employer: Town & Country Federal Credit Union
Contact Detail:
Town & Country Federal Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect Loan Representative
✨Tip Number 1
Familiarise yourself with the auto lending process and the specific requirements for indirect loans. Understanding how the loan submission and funding process works will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the credit union and auto lending sectors. Attend local events or join online forums to connect with people who can provide insights or even refer you to the position.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. This will be crucial in showcasing your ability to liaise effectively between dealers and the credit union.
✨Tip Number 4
Research Town & Country Federal Credit Union's community involvement and values. Being able to discuss their charitable initiatives and how you can contribute will show your genuine interest in the organisation.
We think you need these skills to ace Indirect Loan Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Indirect Loan Representative position. Understand the responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any experience related to customer service, loan processing, or relationship management. Mention specific examples that demonstrate your ability to build professional relationships and provide excellent service.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in working for Town & Country Federal Credit Union. Highlight your passion for community involvement and how your values align with their mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at Town & Country Federal Credit Union
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Indirect Loan Representative. Familiarise yourself with the loan process, the importance of building relationships with dealers, and how to provide excellent customer service.
✨Showcase Your Interpersonal Skills
Since this role involves a lot of personal contact, be prepared to demonstrate your interpersonal skills. Share examples of how you've successfully resolved conflicts or built relationships in previous roles.
✨Research the Company
Learn about Town & Country Federal Credit Union's mission and values, especially their commitment to community service. Be ready to discuss how your values align with theirs and how you can contribute to their charitable initiatives.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their auto lending program or how they measure success in this position.
