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- Tasks: Process home equity loan applications and provide top-notch service to members.
- Company: Join Town & Country Federal Credit Union, a leading non-profit financial cooperative in Maine.
- Benefits: Enjoy medical, dental, 401k, tuition reimbursement, and many exciting perks!
- Why this job: Make a real impact by helping members achieve their financial goals while engaging in community projects.
- Qualifications: 1-3 years of related experience and a high school diploma or GED required.
- Other info: Work in a supportive environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Career Opportunities with Town & Country Federal Credit Union
A great place to work.
Careers At Town & Country Federal Credit Union
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Consumer Loan Processor II (Home Equity)
We are looking for a highly motivated individual interested in joining one of the most innovative Maine-based financial institutions. You will have the chance to empower members to better manage their personal finances and help them reach their lifelong financial goals.
As a proud not for profit financial cooperative, Town & Country supports many charitable causes important to our members and the communities we serve. Habitat for Humanity, the Maine Cancer Foundation, Eastern Trail Alliance are just a few organizations we not only support financially but with our time. Employees enjoy the opportunity to connect with these and many other organizations through meaningful community projects.
Function and Responsibilities
The Consumer Loan Processor II works closely with the Consumer Loan Officers to ensure home equity loan applications are complete. The Consumer Loan Processor II will analyze the credit report, complete file maintenance, calculate ratios, collect all necessary documentation, order appraisals, vesting reports, flood certificates, cross sell additional products and services, and submit loan to underwriting. Once approved, the Consumer Loan Processor II will prepare and coordinate loan closing for the member. They manage a large volume of loans at various stages in this process. Offering first-class service is a top priority at Town & Country FCU.
Experience & Education
One to three years of similar or related work experience. High school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. Accuracy, time management, organization skills, phone skills, and sales skills are beneficial.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. If an employee requires a reasonable accommodation based on a disability, he or she must notify his or her direct supervisor or human resources.
• Enters and locates information on computer.
• Presents information to individuals and/or small or large groups.
• Communicates effectively in person or by using electronic equipment and devices.
• Creates documents, reports, etc., using a computer, pen, pencil or other means of recording information.
• Grasps and manipulates objects of different size and weight, requiring fine motor skills and hand-eye coordination.
• Visually locates and identifies information, often in small print.
• Reads information, often in small print.
• Sits at desk for extended periods of time.
• Repetitive motion with hands and arms while using computer.
• Lifts up to 25 lbs.
Location
Department is located at our Operations Center in Scarborough Maine.
Medical (HSA), dental vision, short-term and long-term disability, life insurance, paid parental leave, vacation, paid holidays, 401k, incentive plan, profit sharing, tuition reimbursement, free corporate logo wear, insurance, credit union product discounts, and lots of perks!
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Consumer Loan Processor II employer: Town & Country Federal Credit Union
Contact Detail:
Town & Country Federal Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Loan Processor II
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Consumer Loan Processor II. Understanding the nuances of home equity loans and the documentation required will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Town & Country Federal Credit Union. They can provide valuable insights into the company culture and what they look for in candidates, which can give you an edge.
✨Tip Number 3
Demonstrate your interpersonal skills by preparing examples of how you've successfully resolved conflicts or built relationships in previous roles. This is crucial for a position that involves significant personal contact.
✨Tip Number 4
Research the charitable causes supported by Town & Country FCU. Showing genuine interest in their community involvement during your interview can highlight your alignment with their values and mission.
We think you need these skills to ace Consumer Loan Processor II
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Consumer Loan Processor II position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in loan processing or related financial services. Use specific examples to demonstrate your ability to manage loans, analyse credit reports, and provide excellent customer service.
Showcase Interpersonal Skills: Since the role involves significant personal contact, make sure to illustrate your interpersonal skills in your application. Mention experiences where you successfully resolved conflicts, built relationships, or communicated effectively with clients or colleagues.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that requires accuracy and organisation.
How to prepare for a job interview at Town & Country Federal Credit Union
✨Know the Company Values
Before your interview, take some time to research Town & Country Federal Credit Union's mission and values. Understanding their commitment to community service and financial empowerment will help you align your answers with what they stand for.
✨Demonstrate Your Attention to Detail
As a Consumer Loan Processor II, accuracy is key. Be prepared to discuss how you've managed detailed tasks in previous roles. Bring examples of how you've ensured thoroughness in your work, especially when handling sensitive financial information.
✨Showcase Your Interpersonal Skills
This role involves a lot of personal contact, so be ready to highlight your communication skills. Share experiences where you've successfully resolved conflicts or built strong relationships, as this will demonstrate your ability to work well with both colleagues and members.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the loan processing workflow or how the team collaborates. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
