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- Tasks: Be the friendly voice helping tenants with their repair needs.
- Company: Join Town and Country Housing, dedicated to serving over 10,000 tenants.
- Benefits: Competitive pay based on your skills and experience.
- Why this job: Make a difference in people's lives by solving their repair issues.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Contract position with opportunities for growth and development.
The predicted salary is between 30000 - 42000 £ per year.
TCH Repairs provides a repair service to over 10,000 tenants of Town & Country Housing. Your role is to be their first point of contact when they raise a repair, answering calls to the repair helpdesk.
Compensation: Town and Country Housing provides a pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Employment Type: Contract
Benefits: Referrals increase your chances of interviewing at Town and Country Housing by 2x.
Repairs Service Advisor in Royal Tunbridge Wells employer: Town and Country Housing
Contact Detail:
Town and Country Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Service Advisor in Royal Tunbridge Wells
✨Tip Number 1
Make sure you know the ins and outs of the repairs process. Familiarise yourself with common issues tenants face so you can provide quick and effective solutions when you get that call.
✨Tip Number 2
Practice your communication skills! As a Repairs Service Advisor, you'll be the first point of contact, so being clear and friendly is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees at Town and Country Housing on LinkedIn. They might share insights about the role or even refer you, which can double your chances of landing an interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Repairs Service Advisor in Royal Tunbridge Wells
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you’re excited about being the first point of contact for our tenants and ready to tackle their repair needs.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or repairs. We love seeing how your skills align with the role of Repairs Service Advisor, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Town and Country Housing
✨Know the Company Inside Out
Before your interview, take some time to research Town and Country Housing. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Common Scenarios
As a Repairs Service Advisor, you'll likely face various scenarios during calls. Prepare for common situations you might encounter, such as handling difficult customers or prioritising urgent repairs. Practising these scenarios can boost your confidence and help you respond calmly.
✨Showcase Your Communication Skills
Since this role involves being the first point of contact for tenants, it's crucial to demonstrate your communication skills. During the interview, focus on speaking clearly and listening actively. You might even want to share examples of how you've successfully resolved issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing repairs, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the team.