At a Glance
- Tasks: Handle customer feedback and complaints while improving service quality.
- Company: Join Town and Country Housing, a community-focused organisation.
- Benefits: Gain valuable experience, earn while you learn, and develop essential skills.
- Other info: Structured apprenticeship with opportunities for career advancement.
- Why this job: Make a real difference by ensuring residents' voices are heard.
- Qualifications: No prior experience needed; just a passion for customer service.
The predicted salary is between 19350 - 23650 £ per year.
Town and Country Housing is offering a Customer Feedback and Information Apprentice role within our Customer Experience Team in the UK. You will gain hands-on experience through a structured apprenticeship, focusing on complaint handling, investigation, customer communication and service improvement.
You will work with the Customer Feedback and Information Officer to ensure residents' voices are heard and acted upon, delivering fair, compliant customer service that supports a respectful environment.
Customer Feedback & Complaints Apprentice: Start in CX in Royal Tunbridge Wells employer: Town and Country Housing
Town and Country Housing is an excellent employer, offering a supportive work culture in the picturesque setting of Royal Tunbridge Wells. Employees benefit from a range of perks including a contributory pension scheme, life assurance, and flexible benefits, alongside opportunities for professional growth within a dedicated team committed to quality and excellence in financial administration.
