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- Tasks: Provide 24-hour emergency support and assist tenants in maintaining their homes.
- Company: A dedicated organisation focused on tenant wellbeing and community support.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Join a supportive team with a commitment to community wellbeing.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
The Housing Support Worker is responsible for the delivery of the Wellbeing Service (24‑hour emergency response service) during contracted hours.
Responsibilities:
- Respond to emergency calls from tenants in accordance with agreed procedures.
- Support individual tenants and leaseholders to sustain their tenancies/leases with the Society.
- Ensure the scheme is safe, action any required emergency repairs and log any other relevant information.
- Complete administrative tasks as directed by the Housing Officer.
Housing Support Worker in Kent employer: Town and Country Housing
Contact Detail:
Town and Country Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector on LinkedIn or local community groups. You never know who might have a lead on a job or can give you insider info about the role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the Housing Support Worker role. Highlight your experience with emergency response and tenant support.
✨Tip Number 3
Show up prepared! If you land an interview, make sure you know the ins and outs of the Wellbeing Service. Familiarise yourself with common emergency scenarios and how you'd handle them.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you nail that application and get noticed by hiring managers. Plus, it’s the best way to stay updated on new opportunities.
We think you need these skills to ace Housing Support Worker in Kent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see why you’re excited about being a Housing Support Worker and how you can make a difference in our tenants' lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the responsibilities of the role. Whether it’s previous support work or emergency response experience, we want to know how your background fits with what we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This helps us quickly see how you meet the criteria for the Housing Support Worker position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Town and Country Housing
✨Know the Wellbeing Service Inside Out
Familiarise yourself with the Wellbeing Service and its procedures. Understand how emergency responses are handled and be ready to discuss scenarios where you might need to act quickly. This shows your commitment to the role and your ability to think on your feet.
✨Demonstrate Empathy and Support Skills
As a Housing Support Worker, you'll be dealing with tenants who may be in distress. Prepare examples from your past experiences where you've provided support or resolved conflicts. Highlight your communication skills and ability to build rapport with individuals.
✨Be Ready for Administrative Questions
Since the role involves completing administrative tasks, brush up on your organisational skills. Be prepared to discuss how you manage paperwork and keep records. You might even want to bring a sample of your previous work if relevant!
✨Show Your Problem-Solving Abilities
Think of situations where you've had to deal with emergencies or unexpected challenges. Be ready to share these stories during the interview, focusing on how you assessed the situation and what actions you took to resolve it. This will demonstrate your readiness for the responsibilities of the role.