Account Manager

Account Manager

Luton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client portfolios, meet targets, and provide top-notch customer service.
  • Company: Join Towergate, the UK's largest independent Insurance Brokers, focused on employee wellbeing.
  • Benefits: Enjoy 26 days holiday, career progression, and corporate perks like gym discounts.
  • Why this job: Be part of a supportive team that values your growth and community impact.
  • Qualifications: Experience in Financial Services or Private Medical Insurance is essential.
  • Other info: Hybrid working model with no weekends or evenings, plus a focus on personal development.

The predicted salary is between 36000 - 60000 £ per year.

We are on the hunt for a talented Account Manager to join our growing team based in Darwen. You’ll work Monday to Friday, just 37.5 hours a week, no weekends or evenings. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers – Towergate Employee Benefits.

If you already have experience in Private Medical Insurance, this role offers you the perfect step up to advance your career and transition into a sales-focussed position within the industry.

Our Account Managers are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s driven by you. You will meet our commercial targets by maximising business and service opportunities from all contacts.

What does an Account Manager here do?

  • Manage a personal portfolio of small/mid-range clients, meeting renewal and new business targets.
  • Consistently adhere to sales quality standards, ensuring high quality customer outcomes.
  • Promoting additional products and handle new business enquiries.
  • Build strong relationships with clients and insurers.
  • Develop and maintain an understanding of the PMI market, products and regulation.
  • Negotiate premiums with insurers to secure the best value for clients.

What are we looking for in our next Account Manager?

  • Experience within Financial Services/General Insurance/Private Medical Insurance essential.
  • Strong relationship and account management experience.
  • IT Skills: Microsoft Outlook, Word, Excel, Power Point.
  • Professional with a customer focussed approach.
  • Work well as part of our team as well as being able to work using own initiative.

In return you will be welcomed and supported by Towergate Employee Benefits, part of our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
  • Pension scheme for when you feel it’s time to retire.
  • 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing.
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
  • One day paid volunteering to give back to our communities.
  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
  • The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Account Manager employer: Towergate Employee Benefits

At Towergate Employee Benefits, located in the vibrant town of Darwen, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a supportive work culture, generous benefits including 26 days of holiday, professional development opportunities, and a commitment to community engagement, we empower our Account Managers to thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are recognised and celebrated, and where you can truly make a difference in the lives of our clients.
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Contact Detail:

Towergate Employee Benefits Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the Private Medical Insurance (PMI) market. Understanding the latest trends, products, and regulations will not only boost your confidence but also impress potential employers during discussions.

✨Tip Number 2

Network with professionals in the insurance industry. Attend relevant events or join online forums to connect with others in the field. This can lead to valuable insights and even job referrals.

✨Tip Number 3

Prepare to discuss your experience in relationship management. Be ready to share specific examples of how you've built strong client relationships and handled challenges, as this is crucial for an Account Manager role.

✨Tip Number 4

Showcase your IT skills, particularly with Microsoft Office. Being proficient in tools like Excel and PowerPoint can set you apart, as these are essential for managing accounts and presenting information effectively.

We think you need these skills to ace Account Manager

Account Management
Customer Relationship Management
Sales Skills
Private Medical Insurance Knowledge
Negotiation Skills
Financial Services Experience
Attention to Detail
Communication Skills
IT Proficiency (Microsoft Outlook, Word, Excel, PowerPoint)
Problem-Solving Skills
Teamwork
Initiative
Market Understanding
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in Financial Services, General Insurance, or Private Medical Insurance. Emphasise your relationship management skills and any relevant IT skills, particularly with Microsoft Office.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your previous experience aligns with the responsibilities of an Account Manager and your commitment to providing excellent customer service.

Highlight Relevant Experience: In your application, clearly outline your past roles and achievements that relate to account management and sales. Use specific examples to demonstrate how you've met targets and built strong client relationships.

Show Enthusiasm for the Role: Convey your passion for the insurance industry and your eagerness to contribute to the company's success. Mention any knowledge you have about the PMI market and how you plan to stay updated on industry trends.

How to prepare for a job interview at Towergate Employee Benefits

✨Know Your Products

Familiarise yourself with the Private Medical Insurance products and services offered by the company. Be prepared to discuss how these products can meet client needs and how you can promote them effectively.

✨Demonstrate Relationship Management Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to understand client needs and provide tailored solutions.

✨Showcase Your Sales Acumen

Be ready to discuss your experience in meeting sales targets and how you approach new business enquiries. Share specific strategies you've used to negotiate premiums and secure the best value for clients.

✨Emphasise Teamwork and Initiative

Illustrate your ability to work well within a team while also being proactive. Provide examples of situations where you've taken the initiative to solve problems or improve processes.

Account Manager
Towergate Employee Benefits
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