Account Manager

Account Manager

Swindon Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client portfolios, meet targets, and provide top-notch customer service.
  • Company: Join Towergate, the UK's largest independent Insurance Brokers, focused on employee wellbeing.
  • Benefits: Enjoy 26 days holiday, career progression, and corporate perks like gym discounts.
  • Why this job: Be part of a supportive team that values your growth and community impact.
  • Qualifications: Experience in Financial Services or Private Medical Insurance is essential.
  • Other info: Hybrid working model with no weekends or evenings, perfect for work-life balance.

The predicted salary is between 36000 - 60000 £ per year.

We are on the hunt for a talented Account Manager to join our growing team based in Darwen. You’ll work Monday to Friday, just 37.5 hours a week, no weekends or evenings. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers – Towergate Employee Benefits.

If you already have experience in Private Medical Insurance, this role offers you the perfect step up to advance your career and transition into a sales-focussed position within the industry.

Our Account Managers are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market-leading customer experience, and that’s driven by you. You will meet our commercial targets by maximising business and service opportunities from all contacts.

What does an Account Manager here do?

  • Manage a personal portfolio of small/mid-range clients, meeting renewal and new business targets.
  • Consistently adhere to sales quality standards, ensuring high quality customer outcomes.
  • Promoting additional products and handle new business enquiries.
  • Build strong relationships with clients and insurers.
  • Develop and maintain an understanding of the PMI market, products and regulation.
  • Negotiate premiums with insurers to secure the best value for clients.

What are we looking for in our next Account Manager?

  • Experience within Financial Services/General Insurance/Private Medical Insurance essential.
  • Strong relationship and account management experience.
  • IT Skills: Microsoft Outlook, Word, Excel, Power Point.
  • Professional with a customer focussed approach.
  • Work well as part of our team as well as being able to work using own initiative.

In return you will be welcomed and supported by Towergate Employee Benefits, part of our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays.
  • Opportunity to progress your career across the entire Ardonagh family.
  • Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
  • Pension scheme for when you feel it’s time to retire.
  • 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing.
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
  • One day paid volunteering to give back to our communities.
  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
  • The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

Account Manager employer: Towergate Employee Benefits

At Towergate Employee Benefits, located in the vibrant town of Darwen, we pride ourselves on being an exceptional employer that values your growth and wellbeing. With a supportive work culture, comprehensive benefits including 26 days of holiday, professional development opportunities, and a commitment to community engagement, we empower our Account Managers to thrive both personally and professionally. Join us to be part of a dynamic team where your contributions are recognised and celebrated, and where you can truly make a difference in the lives of our clients.
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Contact Detail:

Towergate Employee Benefits Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the Private Medical Insurance (PMI) market. Understanding the latest trends, products, and regulations will not only boost your confidence but also demonstrate your commitment to the role during interviews.

✨Tip Number 2

Network with professionals in the insurance industry, especially those who work in account management. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.

✨Tip Number 3

Prepare to discuss your previous experience in managing client relationships. Be ready to share specific examples of how you've successfully met client needs and exceeded expectations, as this is crucial for the Account Manager role.

✨Tip Number 4

Showcase your IT skills, particularly with Microsoft Office applications. Being proficient in tools like Excel and PowerPoint can set you apart, as these skills are essential for managing portfolios and presenting information effectively.

We think you need these skills to ace Account Manager

Account Management
Customer Relationship Management
Sales Skills
Private Medical Insurance Knowledge
Negotiation Skills
Financial Services Experience
Attention to Detail
Communication Skills
IT Proficiency (Microsoft Outlook, Word, Excel, PowerPoint)
Problem-Solving Skills
Teamwork
Initiative
Market Understanding
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Financial Services, General Insurance, or Private Medical Insurance. Emphasise your relationship management skills and any sales achievements to align with the role's requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the PMI market. Mention specific examples of how you've exceeded client expectations in previous roles.

Highlight IT Skills: Since the role requires proficiency in Microsoft Outlook, Word, Excel, and PowerPoint, ensure you mention your experience with these tools. Provide examples of how you've used them effectively in past positions.

Showcase Your Initiative: In your application, illustrate instances where you've taken the initiative to improve processes or client relationships. This will demonstrate your ability to work independently while contributing to team goals.

How to prepare for a job interview at Towergate Employee Benefits

✨Know Your Products

Familiarise yourself with the Private Medical Insurance products and services offered by the company. Be prepared to discuss how these products can meet client needs and how you can promote them effectively.

✨Demonstrate Relationship Management Skills

Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your ability to understand client needs and provide tailored solutions.

✨Showcase Your Sales Experience

Be ready to discuss your previous sales experience, particularly in Financial Services or General Insurance. Share specific achievements that demonstrate your ability to meet targets and drive business growth.

✨Ask Insightful Questions

Prepare thoughtful questions about the company's approach to customer service and how they support their Account Managers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Account Manager
Towergate Employee Benefits
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