Sales & Business Development Specialist — Commercial Buildings & FM Access in London

Towercraft is expanding across the UK commercial buildings market, and we are hiring a Sales & Business Development Specialist who can help us reach the right buildings, the right decision-makers and the right technical conversations. This is not a general sales or networking role. We are not looking for candidates whose experience is limited to generic B2B sales, retail sales, consumer sales, standard cold outreach, broad networking or contact-list based introductions.

We are looking for candidates who have worked directly inside, or directly alongside, building operations, property management, facilities management, façade access, health and safety, commercial cleaning or high-rise building maintenance processes. The right candidate will understand how major London office portfolios and high-rise commercial buildings operate in practice. They will know how asset owners, managing agents, FM contractors, permit-to-work routes, façade cleaning approvals, procurement channels and operational decision-making structures work.

Your note should include examples of the types of buildings, clients, managing agents, FM contractors, operational teams or decision-makers you have worked with. Towercraft develops robotic exterior façade-cleaning solutions for commercial buildings. As we enter and expand across the UK market, we need a commercially strong person who already understands how large office buildings, high-rise commercial assets and building operations teams work in practice.

The purpose of this role is to generate qualified commercial opportunities within the UK commercial buildings market. The role is focused on account mapping, stakeholder access, technical meeting generation and commercial follow-up across facilities management, property management, commercial cleaning, façade access and high-rise building maintenance environments.

Towercraft needs someone who can identify the correct building, understand the operational approval route, reach the correct decision-maker and open a real technical conversation about façade cleaning operations. Please do not apply unless you can evidence direct involvement in building operations, property management, facilities management, façade access, health and safety, commercial cleaning, high-rise building maintenance or a closely related commercial building service environment.

This is not a junior, entry-level or generalist sales position. A senior-level track record in the relevant market is required, normally evidenced by several years of direct commercial activity in the sectors named above. We will not progress applications that show only standard sales activity, generic networking, general B2B outreach or non-sector business development without direct exposure to commercial building operations or FM decision-making.

The strongest candidates will already understand who influences façade cleaning decisions in commercial buildings. This includes asset owners, managing agents, property managers, FM contractors, Operations Directors, Facilities Managers, FM Directors, Procurement Managers, H&S teams and building maintenance stakeholders.

Target account mapping: You will identify and prioritise target buildings, high-rise commercial assets, office portfolios, managing agents, FM contractors and relevant operating companies across the UK, with a strong focus on London. You will build direct relationships with the people who influence, approve or manage façade cleaning and building maintenance operations.

Commercial pipeline management: You will manage the sales process from account research and first contact through to meetings, proposals, follow-up and commercial conversion. You will use CRM systems and LinkedIn Sales Navigator to keep pipeline activity structured and measurable.

Market intelligence: You will report practical market intelligence to Towercraft leadership. This includes building access routes, approval chains, common objections, competitor presence, procurement behaviour, contractor relationships and operational blockers.

Candidates must show a proven track record in UK commercial buildings, facilities management, property management, façade access, commercial cleaning, health and safety, building maintenance or a closely related B2B service environment. Experience must be specific enough to show that the candidate understands how commercial buildings are operated and how operational service decisions are made.

A strong commercial background is required. Candidates must be able to manage account research, lead generation, stakeholder engagement, commercial meetings, proposals and follow-up. Experience with key account management, CRM systems and LinkedIn Sales Navigator is required.

Professional working proficiency in English is required because the role involves client meetings, technical discussions, commercial proposals and written communication with UK-based stakeholders. This role is not suitable for candidates whose experience is limited to ordinary sales outreach, retail sales, consumer sales, general marketing, call-centre sales, contact-list introductions or broad networking without direct sector exposure. A large personal network alone is not enough. Towercraft needs evidence that the candidate understands the commercial building operations chain and can reach the correct technical and commercial stakeholders inside that chain.

Towercraft offers a competitive base salary and a performance-based bonus structure. The successful candidate will work directly on UK market entry and growth in a practical, high-value commercial building segment. The note must identify the specific sectors, building types, client types, managing agents, FM contractors or operational decision-makers you have worked with. Towercraft will assess applicants against role-related evidence, sector exposure, skills and commercial fit.