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- Tasks: Generate leads and support customers while working from home.
- Company: Join Tower Trophies, Britain's Biggest Trophy Store with 40 years of experience.
- Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
- Other info: No sales experience required; perfect for students looking to earn.
- Why this job: Make extra income in a dynamic role that fits your schedule.
- Qualifications: Confident, organised, and tech-savvy individuals welcome.
The predicted salary is between 5000 - 20000 £ per year.
Salary: £5,000 - £20,000 a year COMMISSION ONLY
Job type: Part-time, Permanent, Remote
By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.
The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.
About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.
Key Responsibilities:
- Lead generation
- Growing and managing an assigned territory
- Supporting customer journey
- Acting as the company's eyes & ears within a defined area
- Upholding company values and ethos
- Managing and exceeding targets
Requirements
Required infrastructure:
- Internet enabled computer
- Telephone
- Broadband Connection
- Suitable home premises
Required Experience:
- A confident and personable personality
- Comfortable with the internet & data technology
- An interest in people, sport or pastimes
- An organised and disciplined outlook.
Benefits
- Uncapped commission
- Commission paid on retained business
- No Sales experience required
- Work from Home
- Cloud based software allows you to work when you want
- Full training & Support
- Extra Bonus Schemes after 6 months
Shropshire Customer Support Agent | Work from Home in your Spare Time in Shrewsbury employer: Tower Trophies
Contact Detail:
Tower Trophies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shropshire Customer Support Agent | Work from Home in your Spare Time in Shrewsbury
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and even acquaintances who might know someone at Tower Trophies. A personal connection can make all the difference in landing that customer support role.
✨Tip Number 2
Prepare for a chat! If you get a chance to speak with someone from the company, be ready to discuss how your skills align with their mission. Show them you're not just another applicant, but someone who genuinely cares about delivering great customer service.
✨Tip Number 3
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when handling real customer queries and show that you're proactive about improving your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're tech-savvy and ready to embrace the remote work lifestyle.
We think you need these skills to ace Shropshire Customer Support Agent | Work from Home in your Spare Time in Shrewsbury
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the job description. Highlight your relevant experience and skills that align with what we're looking for in a Customer Support Agent. It shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, avoiding any unnecessary fluff. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tower Trophies
✨Know the Company
Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Personality
As a Customer Support Agent, being personable is key. During the interview, let your personality shine through. Share experiences that highlight your ability to connect with people and provide excellent service.
✨Prepare for Common Questions
Think about common interview questions related to customer support, such as how you handle difficult customers or manage your time. Prepare specific examples from your past experiences that demonstrate your skills and adaptability.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re engaged and serious about the opportunity.