Northamptonshire Customer Support Agent | Work from Home in your Spare Time
Northamptonshire Customer Support Agent | Work from Home in your Spare Time

Northamptonshire Customer Support Agent | Work from Home in your Spare Time

Northampton Part-Time 5000 - 20000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Generate leads and support customers while working from home.
  • Company: Join Tower Trophies, Britain's Biggest Trophy Store with 40 years of experience.
  • Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
  • Other info: No sales experience required; just bring your passion for people and sports!
  • Why this job: Make extra income in a dynamic role that fits around your schedule.
  • Qualifications: Confident, organised, and tech-savvy individuals are encouraged to apply.

The predicted salary is between 5000 - 20000 £ per year.

Salary: £5,000 - £20,000 a year COMMISSION ONLY

Job type: Part-time, Permanent, Remote

By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.

The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.

About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.

Key Responsibilities:

  • Lead generation
  • Growing and managing an assigned territory
  • Supporting customer journey
  • Acting as the company's eyes & ears within a defined area
  • Upholding company values and ethos
  • Managing and exceeding targets

Requirements

Required infrastructure:

  • Internet enabled computer
  • Telephone
  • Broadband Connection
  • Suitable home premises

Required Experience:

  • A confident and personable personality
  • Comfortable with the internet & data technology
  • An interest in people, sport or pastimes
  • An organised and disciplined outlook.

Benefits

  • Uncapped commission
  • Commission paid on retained business
  • No Sales experience required
  • Work from Home
  • Cloud based software allows you to work when you want
  • Full training & Support
  • Extra Bonus Schemes after 6 months

Northamptonshire Customer Support Agent | Work from Home in your Spare Time employer: Tower Trophies

Tower Trophies is an exceptional employer, offering a flexible work-from-home opportunity that allows you to earn uncapped commission while supporting a well-established brand in the awards industry. With over 40 years of experience, the company fosters a supportive work culture with full training and ongoing support, ensuring that employees can thrive and grow within their roles. Join a family-owned business that values your contributions and provides the tools you need to succeed in a dynamic environment.
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Contact Detail:

Tower Trophies Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Northamptonshire Customer Support Agent | Work from Home in your Spare Time

✨Tip Number 1

Get your networking game on! Reach out to friends, family, and even acquaintances who might know someone at Tower Trophies. A personal connection can really help you stand out in the crowd.

✨Tip Number 2

Practice makes perfect! Before any interviews, do a mock session with a mate or in front of the mirror. Focus on showcasing your personality and how you can connect with customers – that’s what they’re after!

✨Tip Number 3

Be ready to show off your tech skills! Since this is a remote role, make sure you’re comfortable with online tools and platforms. Brush up on your internet savvy to impress during the interview.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen and know where to find us!

We think you need these skills to ace Northamptonshire Customer Support Agent | Work from Home in your Spare Time

Lead Generation
Customer Support
Territory Management
Customer Journey Support
Communication Skills
Sales Skills
Organisational Skills
Discipline
Personable Personality
Internet Proficiency
Data Technology Familiarity
Interest in Sports or Pastimes

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don't be afraid to show off your unique style and approach.

Tailor Your Application: Make sure to customise your application for this role. Highlight your relevant experience and skills that match what we're looking for in a Customer Support Agent. It shows us you’re genuinely interested!

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed, and make sure it’s easy for us to read and understand your key points.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It helps us keep track of your application and ensures you’re considered for the role!

How to prepare for a job interview at Tower Trophies

✨Know the Company Inside Out

Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your confidence and personable nature to demonstrate that you're the right fit for the team.

✨Prepare for Remote Work Questions

Since this role is remote, be ready to discuss your home office setup and how you manage your time effectively. Share any experiences you have with remote work and how you stay organised and disciplined while working from home.

✨Practice Your Sales Pitch

Even though no sales experience is required, it’s beneficial to practice a brief pitch about why you would be a great addition to the team. Focus on your enthusiasm for the role and how you can contribute to exceeding targets and supporting the customer journey.

Northamptonshire Customer Support Agent | Work from Home in your Spare Time
Tower Trophies
Location: Northampton

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