Leicestershire & Rutland Customer Support Agent | Work from Home in your Spare Time
Leicestershire & Rutland Customer Support Agent | Work from Home in your Spare Time

Leicestershire & Rutland Customer Support Agent | Work from Home in your Spare Time

Leicester Part-Time Home office possible
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Salary: Β£5,000 - Β£20,000 a year COMMISSION ONLY

Job type: Part-time, Permanent, Remote

By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by local Customer Champions based in every region of the country.

The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.

About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.

Key Responsibilities:

  • Lead generation
  • Growing and managing an assigned territory
  • Supporting customer journey
  • Acting as the company's eyes & ears within a defined area
  • Upholding company values and ethos
  • Managing and exceeding targets

Requirements

Required infrastructure:

  • Internet enabled computer
  • Telephone
  • Broadband Connection
  • Suitable home premises

Required Experience:

  • A confident and personable personality
  • Comfortable with the internet & data technology
  • An interest in people, sport or pastimes
  • An organised and disciplined outlook.

Benefits

  • Uncapped commission
  • Commission paid on retained business
  • No Sales experience required
  • Work from Home
  • Cloud based software allows you to work when you want
  • Full training & Support
  • Extra Bonus Schemes after 6 months
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Contact Detail:

Tower Trophies Recruiting Team

How to prepare for a job interview at Tower Trophies

✨Know the Company Inside Out

Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your People Skills

As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your personable nature and how it can benefit the company.

✨Prepare for Remote Work Questions

Since this role is remote, be ready to discuss your home office setup and how you manage your time. Talk about your organisational skills and any tools you use to stay productive while working from home.

✨Demonstrate Your Interest in Sports and Awards

Given the nature of the business, showing an interest in sports or awards can set you apart. Share any relevant experiences or passions that align with the company's focus, as this can resonate well with the interviewers.

Leicestershire & Rutland Customer Support Agent | Work from Home in your Spare Time
Tower Trophies
Location: Leicester

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