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- Tasks: Generate leads and support customers while working from home.
- Company: Join Tower Trophies, Britain's biggest trophy store with 40 years of experience.
- Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
- Other info: No sales experience required; just bring your passion for people and sports!
- Why this job: Perfect for students seeking extra income in a dynamic, remote role.
- Qualifications: Confident, organised, and tech-savvy individuals are encouraged to apply.
The predicted salary is between 5000 - 20000 £ per year.
Salary: £5,000 - £20,000 a year COMMISSION ONLY
Job type: Part-time, Permanent, Remote
By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.
The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.
About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.
Key Responsibilities:
- Lead generation
- Growing and managing an assigned territory
- Supporting customer journey
- Acting as the company's eyes & ears within a defined area
- Upholding company values and ethos
- Managing and exceeding targets
Requirements
Required infrastructure:
- Internet enabled computer
- Telephone
- Broadband Connection
- Suitable home premises
Required Experience:
- A confident and personable personality
- Comfortable with the internet & data technology
- An interest in people, sport or pastimes
- An organised and disciplined outlook.
Benefits:
- Uncapped commission
- Commission paid on retained business
- No Sales experience required
- Work from Home
- Cloud based software allows you to work when you want
- Full training & Support
- Extra Bonus Schemes after 6 months
Glasgow Customer Support Agent | Work from Home in your Spare Time employer: Tower Trophies
Contact Detail:
Tower Trophies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Customer Support Agent | Work from Home in your Spare Time
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and even acquaintances who might know someone at Tower Trophies. A personal connection can make all the difference in landing that customer support role.
✨Tip Number 2
Prepare for a chat! If you get an interview or a call, be ready to discuss your experience and how it relates to supporting customers. Show them you're not just a voice on the phone but a real person who cares about their needs.
✨Tip Number 3
Practice makes perfect! Role-play common customer scenarios with a friend or family member. This will help you feel more confident when dealing with real customers and show Tower Trophies that you're ready for anything.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Tower Trophies.
We think you need these skills to ace Glasgow Customer Support Agent | Work from Home in your Spare Time
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don't be afraid to show off your unique style and approach.
Tailor Your Application: Make sure to customise your application for the Customer Support Agent role. Highlight any relevant experience or skills that match what we're looking for, especially your ability to connect with people.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you'd be a great fit for the team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way to ensure we get all your details and can review your application quickly.
How to prepare for a job interview at Tower Trophies
✨Know the Company
Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your confidence and personable nature during the interview to make a lasting impression.
✨Prepare for Remote Work Questions
Since this is a work-from-home position, be ready to discuss your home office setup and how you manage your time. Share any experiences you have with remote work and how you stay organised and disciplined while working independently.
✨Practice Your Sales Pitch
Even though no sales experience is required, it's beneficial to demonstrate your understanding of lead generation and customer journey support. Prepare a brief pitch about how you would approach potential customers and what strategies you might use to exceed targets.