At a Glance
- Tasks: Support customers and generate leads from the comfort of your home.
- Company: Join Tower Trophies, Britain's biggest trophy store with over 40 years of experience.
- Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
- Other info: No sales experience required; perfect for students looking to earn on the side.
- Why this job: Make extra income while working remotely in a dynamic and supportive environment.
- Qualifications: Confident, organised, and tech-savvy individuals with a passion for people.
The predicted salary is between 5000 - 20000 £ per year.
Salary: £5,000 - £20,000 a year COMMISSION ONLY
Job type: Part-time, Permanent, Remote
By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.
The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.
About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.
Key Responsibilities:
- Lead generation
- Growing and managing an assigned territory
- Supporting customer journey
- Acting as the company's eyes & ears within a defined area
- Upholding company values and ethos
- Managing and exceeding targets
Requirements
Required infrastructure:
- Internet enabled computer
- Telephone
- Broadband Connection
- Suitable home premises
Required Experience:
- A confident and personable personality
- Comfortable with the internet & data technology
- An interest in people, sport or pastimes
- An organised and disciplined outlook.
Benefits
- Uncapped commission
- Commission paid on retained business
- No Sales experience required
- Work from Home
- Cloud based software allows you to work when you want
- Full training & Support
- Extra Bonus Schemes after 6 months
Edingburgh Customer Support Agent | Work from Home in your Spare Time in Edinburgh employer: Tower Trophies
Tower Trophies is an exceptional employer, offering a flexible work-from-home opportunity that allows you to earn a substantial income while balancing your personal commitments. With over 40 years of experience in the awards industry, the company fosters a supportive and dynamic work culture, providing full training and ongoing support to help you thrive. Enjoy the benefits of uncapped commission, extra bonus schemes, and the chance to be part of a family-owned business that values its employees and encourages growth.
StudySmarter Expert Advice🤫
We think this is how you could land Edingburgh Customer Support Agent | Work from Home in your Spare Time in Edinburgh
✨Tip Number 1
Get to know the company inside out! Research Tower Trophies, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Customer Support Agent role. Keep it concise and focus on your people skills and tech-savviness.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining the team directly. Don’t miss out on this opportunity!
We think you need these skills to ace Edingburgh Customer Support Agent | Work from Home in your Spare Time in Edinburgh
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and approach.
Tailor Your Application:Make sure to customise your application for the Customer Support Agent role. Highlight any relevant experience or skills that match what we're looking for, especially your ability to connect with people.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your answers clear and to the point, while still giving us enough detail to understand your background and motivations.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Tower Trophies
✨Know the Company Inside Out
Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your confidence and personable nature to demonstrate that you're the right fit for the team.
✨Prepare for Remote Work Questions
Since this role is remote, be ready to discuss your home office setup and how you manage your time effectively. Share any experiences you have with remote work and how you stay organised and disciplined while working from home.
✨Practice Your Sales Pitch
Even though no sales experience is required, it's beneficial to practice a brief pitch about why you're interested in the role and what you can bring to the table. This will help you articulate your thoughts clearly and confidently during the interview.
