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- Tasks: Generate leads and support customers while working from home.
- Company: Join Tower Trophies, Britain's Biggest Trophy Store with 40 years of experience.
- Benefits: Earn uncapped commission, enjoy flexible hours, and receive full training.
- Other info: No sales experience required; perfect for students looking for part-time work.
- Why this job: Make extra income in your spare time while working remotely.
- Qualifications: Confident, organised, and tech-savvy individuals are encouraged to apply.
The predicted salary is between 5000 - 20000 £ per year.
Salary: £5,000 - £20,000 a year COMMISSION ONLY
Job type: Part-time, Permanent, Remote
By combining the power of the internet, modern technology and 45 years of experience, Tower Trophies' mission is to deliver an unrivalled selection of awards, impressive customer service and remarkable value for money to every league, team, club or corporation within the UK. Ensuring a truly 'local shop' experience with nationally based expertise delivered via our interactive webstore and supported by Local Customer Champions based in every region of the country.
The real opportunity for the right individual to earn a substantial extra income working from home. This is a remote (work from home) based role and an exciting opportunity to join a dynamic business within the Awards industry.
About Tower Trophies: Established for over 40 years, Tower Trophies is Britain's Biggest Trophy Store with over 15,000 designs of awards available to engrave and ship in 4 working days. Still family owned and operated, the company is looking to adapt and grow within a changing market.
Key Responsibilities:
- Lead generation
- Growing and managing an assigned territory
- Supporting customer journey
- Acting as the company's eyes & ears within a defined area
- Upholding company values and ethos
- Managing and exceeding targets
Requirements
Required infrastructure:
- Internet enabled computer
- Telephone
- Broadband Connection
- Suitable home premises
Required Experience:
- A confident and personable personality
- Comfortable with the internet & data technology
- An interest in people, sport or pastimes
- An organised and disciplined outlook.
Benefits
- Uncapped commission
- Commission paid on retained business
- No Sales experience required
- Work from Home
- Cloud based software allows you to work when you want
- Full training & Support
- Extra Bonus Schemes after 6 months
West Midlands Customer Support Agent | Work from Home in your Spare Time in Birmingham employer: Tower Trophies
Contact Detail:
Tower Trophies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land West Midlands Customer Support Agent | Work from Home in your Spare Time in Birmingham
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Support Agent role. You never know who might have a lead or a connection that could help us land that job!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with a mate or in front of the mirror. Focus on showcasing your confidence and personable nature, which are key for this role. We want you to shine!
✨Tip Number 3
Research is your best friend! Dive into Tower Trophies' mission and values. Knowing their ethos will not only impress during interviews but also help you align your answers with what they’re looking for. Let’s show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re proactive and tech-savvy, which is exactly what we need for this remote role.
We think you need these skills to ace West Midlands Customer Support Agent | Work from Home in your Spare Time in Birmingham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show off your unique style and approach.
Tailor Your Application: Make sure to customise your application for this role. Highlight any relevant experience or skills that match what we're looking for in a Customer Support Agent. It shows us you’re serious about the position!
Keep It Clear and Concise: We appreciate clarity! Make your points straightforward and easy to read. Avoid jargon and keep your sentences short. This helps us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive it directly and can review it promptly. Plus, it’s super easy!
How to prepare for a job interview at Tower Trophies
✨Know the Company Inside Out
Before your interview, take some time to research Tower Trophies. Understand their mission, values, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Customer Support Agent, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past. Highlight your confidence and personable nature during the interview to make a lasting impression.
✨Demonstrate Your Organisational Skills
Since this role requires managing your own territory and exceeding targets, be ready to discuss how you stay organised and disciplined. Share specific strategies or tools you use to manage your time and tasks effectively.
✨Prepare for Remote Work Questions
Given that this is a work-from-home position, expect questions about your home office setup and how you plan to stay motivated and productive. Be honest about your infrastructure and share any previous remote work experiences to reassure them of your capability.