Goods In Manager in Poole

About The Job

We are looking for an experienced Goods In Warehouse Manager to join our warehouse team.

• Contract type: Permanent
• Hours: 42.5 hours per week
• Location: Dorset Business Park
• Holiday: 30 days paid (including bank holidays)

What You Will Be Doing

• Manage operational activities to achieve timely processing of goods received and maintain outstanding stock accuracy in line with team metrics.
• Maintain a working structure for safe operational activities.
• Follow good warehouse keeping practices (a place for everything and everything in its place).
• Conduct regular toolbox talks to the team.
• Input into and updates of Risk Assessments.
• Manage corrective and/or preventative actions for safety, environmental or quality related items.
• Create and/or maintain Standard Operating Process (SOPs) / Procedures.
• Ownership of team Skills Matrix.
• Conduct regular 1-2-1 meetings with team members and annual appraisals.
• Planning team workload and approval of annual leave and training requirements.
• Manage unplanned absence and conduct return to work reviews.
• Coordination and input with Administrator/Coordinator for preparation of work for deliveries (unloading schedules, documentation issues, etc).
• Identify and track operational improvement opportunities.
• Escalation of issues impacting safety, the team and material availability.
• Communication with freight providers and external warehouses.
• Input into site stock cycle counting process.
• Deputise for the Operations Manager in their absence.
• Other operational duties as directed.

Skills & Experience

• Intermediate in Excel, Word and Outlook.
• Supervisory/management of warehousing/goods handling team.
• IOSH Managing Safely.
• Dangerous goods for logistics training.
• Excellent attention to detail maintaining accurate records.
• Understanding of 5S/6S or continuous improvement structures.
• Strong communication skills both written and verbal.

What’s In It For You

• Monthly profit share bonus scheme.
• Company sick pay.
• Free onsite parking.
• Perks at Work scheme.
• Tuck shop snacks.
• Free lunch every Friday.
• Cycle to Work scheme.
• Complementary Birthday vouchers.
• Eye care reimbursement.
• Employee assistance programme (EAP).
• Company social and corporate events.

Who We Are

We are a fast-paced, forward-thinking cruise product solutions provider with a mission to help operators deliver unforgettable journeys. Our work improves life on board for guests and crew by streamlining the entire hotel and technical supplies lifecycle. We bring consistency, reliability and pride to every part of our partnerships, achieving more than 99 percent on-time in-full delivery across more than 30 ports and six continents across the globe.

Where you work

Tower encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.

Who You Are

You are someone who brings genuine passion for Tower's mission and vision, demonstrates a strong sense of integrity, and thrives in collaborative, team-focused environments. You consistently strive for excellence, producing high-quality work while applying strong problem-solving and critical-thinking skills to every challenge. Proactive and self-motivated, you approach tasks with initiative and a positive, can-do attitude that helps drive both personal and team success.